Housekeeping Manager
FRHI
Victoria, Canada
11h ago

Summary of Responsibilities :

Reporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following :

  • Consistently offer professional, friendly and engaging service
  • Lead and manage the day-to-day operation of the department and ensure service standards are followed
  • Address guest concerns and react quickly, logging and notifying proper departments as required
  • Conduct regularly scheduled departmental meetings
  • Manage the departmental budget in a fiscally responsible manner
  • Oversee the recruitment and training of all Housekeeping Colleagues
  • Balance operational, administrative and Colleague needs
  • Follow departmental policies and procedures
  • Report necessary maintenance items
  • Follow all safety and sanitation policies
  • Other duties as assigned
  • Qualifications :

  • Previous leadership experience in a similar setting required
  • Computer literate in Microsoft Window applications required
  • Degree or diploma in hospitality or a related discipline an asset
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Visa Requirements : Must be legally eligible to work in Canada

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