CAVOK - Technical Specialist - Technical Operations Certification
Gloucester, ON K1J 9B8
6d ago


About CAVOK; A division of Oliver Wyman

CAVOK, a global transportation technical consulting and services company with offices in Atlanta, GA; Fort Worth, TX; and London, UK.

Our deep expertise and proprietary tools help customers incorporate the latest safety standards, improve process efficiency, and streamline maintenance processes to reap significant economic benefit.

Visit our website for more details about CAVOK Group :

Job Overview :

CAVOK is looking for experienced Technical Operations Certification Specialists. This dynamic role involves assisting our aviation clients (to include airlines, Part 145 MROs, and ODAs) to support new capabilities and regulatory authorizations, and improving operational results and / or ineffective processes while incorporating Safety Risk Management practices and applicable regulatory requirements.

The Technical Operations Certification Specialist provides comprehensive technical advisory support and services that relate to safe, reliable and cost-

effective operations in the aircraft maintenance environment.The Technical Operations Certification Specialist is a subject matter expert with extensive experience in aircraft maintenance operations and infrastructure.

The Technical Operations Certification Specialist has a deep knowledge of industry or cross industry best practices, process evaluation / improvement methodologies, and project management.

Key Responsibilities :

  • Creating and editing technical and / or operational manuals and Standard Operating Procedures (SOP) according to applicable policies and procedures, applicable national aviation authority (NAA) regulations, and customer specifications using Safety Management System (SMS) principles
  • Writing technical documentation and procedures that is accurate, complete, and complies with industry standards for quality, format, and style
  • Facilitating client workshops and meetings with attendees varying from front line workers to senior management to understand and document current processes while driving to future-
  • state best practice processes

  • Developing and presenting solutions to complex and difficult process problems while maintaining positive customer interfaces
  • Experience :

  • Five years or more experience in Part 121 Technical Operations, preferably in areas of regulatory compliance, Inspector, and / or Quality Assurance
  • Current Federal Aviation Administration (FAA) Airframe and / or Power Plant Certificate
  • Undergraduate degree from an accredited university or combination of commensurate work experience
  • Experience in project management, planning, and process improvement methodologies
  • Experience facilitating group workshops (Kaizen events) for process improvement
  • Strong working knowledge of MS Office-Word, Excel, PowerPoint, and Visio
  • Part 145, Part 135, and / or ODA experience is a plus
  • Skills and Attributes :

  • Ability to write and review technical documents for clarity and grammar and to comply with defined technical writing standards as well as applicable regulatory requirements and guidelines
  • Understanding of regulatory requirements for maintenance operations, specifically : Part 121, Part 135, Part 145, and Part 91
  • Working with the FAA to coordinate the implementation of new processes and procedures
  • Understanding of all airline, MRO, repair station functional areas and the interrelationships between them
  • Comprehensive knowledge of operational manuals, control documents, terms, programs and regulations
  • Ability to work well in a team environment and be a team player
  • Ability to interface professionally, credibly and objectively, with colleagues and clients
  • Customer service oriented with ability to adapt in a fast paced and changing work environment
  • Must be able to travel both within the United States and internationally, as required based on project assignment
  • Self-directed and willing to take initiative
  • Resourceful; able to solve problems with minimal supervision
  • Exhibits attention to detail and is a champion for accuracy and quality
  • Consulting

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