Ocean Export Pricing Agent
Expeditors International of Washington, Inc.
Mississauga, Canada
20d ago

We’re not in the shipping business; we’re in the information business -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems
  • Job Description

    Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Ocean Export Department.

    KEY RESPONSIBILITIES :

  • Ensure smooth and timely quotation presentation to clients (internal and external)
  • Ensure accurate and timely data entry into our operational system
  • Use Expeditors Quoting Tools and Quoting Tool Guides.
  • Ensure Quotations include proper pricing, routing, transit times, terms and conditions.
  • Interact with our customers in arranging their international shipments, meeting customer service standards.
  • Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).
  • Meet compliance at all times to regulations internal and external in accordance with government regulations.
  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity
  • Ensure all customers rates are filed in the proper electronic files that connect to the client SOP
  • Meet KPI standards in accordance with the Company’s procedures
  • Overseas communications, timely responses to emails and requests (internal and external)
  • Escalation of problems to Management when necessary
  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
  • Meets company standards of 52 hours training per year per employee.
  • Attend training classes when required.
  • Complete mandatory training when required.
  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
  • Adhere to the company’s 10 cultural attributes : Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
  • Knowledge :

  • A good understanding of Expeditors’ Products and Services
  • Understanding of ocean documentation process a plus.
  • Hazardous Materials certification (preferred).
  • Skills :

  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
  • Pro-active, strong organizational skills.
  • Good Microsoft Office and computer skills
  • Behaviours :

  • Positive and willing to help attitude
  • TRAINING AND QUALIFICATIONS : Training Requirements :

    Training Requirements :

  • Meet company standards of 52 hours training per year, including as needed management / leadership training
  • Education and Experience :

  • 6 months to 1 year related experience and / or training; or equivalent combination of education and experience
  • Additional Information

    Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan : Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • RRSP Retirement Savings Plan
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
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