Client Account Manager
Scientific Games Corporation
Calgary, Alberta, Canada
3d ago

Position Description

The person in this position is responsible for maintaining and developing client-business relationships. They are expected to understand the client business functions and requirements and relate those to the Scientific Games business environment.

Essential Job Functions :

  • Manages Transactional and Partners Accounts on a day to day basis
  • Leads small projects, both internal and external
  • Identifies solutions for issues and assesses the customer's needs
  • Recognizes crisis, and knows when to escalate
  • Knows their audience and adjusts delivery of information based on this information
  • Plans the short and long term needs of multiple customers
  • Understands multiple customer financials as they relate to Scientific Games' business
  • Prioritizes many customer needs, escalations, and wants on a daily basis
  • Continues to learn Scientific Games Core Products
  • Fosters customer and internal relationships
  • Education :

    Bachelor’s degree in business management or related field

    Required Experience

  • 3-5 years industry experience
  • Preferred Experience :

  • 1 year Scientific Games experience, PMP certification
  • Knowledge, Skills, & Abilities :

  • Strong interpersonal skills
  • Ability to Multi-taskA
  • Superior verbal / written communication skills required
  • Ability to work as a team
  • Working knowledge of Microsoft Suite (MS Project, Visio)
  • Superior presentation skills
  • Self-Driven and motivated
  • Time management
  • Knowledge of casino operations
  • Physical Requirements :

    This position requires up to 50% travel

    Work Conditions :

    The work conditions are representative and typical of similar jobs in comparable organizations

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