Customer service representative
Randstad Canada
Montreal, Québec, CA
1d ago

Are you looking for a job that's exactly the right fit for you? At Randstad, we believe searching for a fulfilling career should be a personal and empowering experience for every candidate.

That's why we combine the power of technology with our own experience to identify the best career opportunities for talented people like you.

We are looking for Bilingual Customer Service Representatives in Montreal, Quebec to work with well-known and reputable company in the insurance industry.

Do you want to pursue a career in call centre? Are you interested in the insurance industry? Do you enjoy interacting with customers?

Are you fully bilingual in English / French? Are you available for full time working hours?

If you answered "yes" to the above questions, then this opportunity is for you! All candidates are encouraged to apply! Regardless of your experience, we want to hear from you.

This is your opportunity to work in a corporate environment and utilize your excellent bilingual customer service skills to assist customers with their benefits and insurance accounts.

Job title :

Bilingual Customer Service Representative (English / French)

Location : Montreal, Quebec

Start Date :

Monday April 13th, 2020

Hours of Operation :

Monday - Friday (no weekends)

8 : 00 AM - 8 : 00 PM (full time, rotational shifts)

Salary : $38,500

Hourly rate : $19.74 per hour

Job Description :

  • Call centre environment, taking inbound customer service inquiries regarding clients online insurance and benefits accounts, claims, company services and policies.
  • Provide knowledgeable assistance to clients over the phone and up sell additional company service- Provide first call resolution to clients.
  • Create a warm, and pleasant experience for clients
  • Achieve quality service by assessing & responding to client needs
  • Advantages

  • Great opportunity to start the new year with a reputable company in the insurance industry
  • No weekends, Monday - Friday full time working hours
  • Permanent opportunity with full benefits from Day 1.
  • Entry level opportunity - All welcome to apply
  • Great work culture and work life balance- Fitness and wellness programs- Quarterly bonuses based on performance - 3 weeks vacation
  • Qualifications

    The successful applicant would have :

  • Strong verbal and written English / French communication skills
  • Previous Customer Service experience
  • Ability to navigate web applications, computer / tech-savvy Ability to work in a face paced environment, be adaptable, and multitask.
  • Successful completion of criminal background check if hired (processed internally)
  • Here's how you can apply

    Email your resume to amelie.laprise randstad.ca / karell.fucile randstad.ca with Subject line : Insurance CSR

    Phone Number : 514.350.1006

    Fax Number : 514.350.0034

    Randstad Canada

    Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

    Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.

    Information received relating to accommodation measures will be addressed confidentially.

    For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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