Clinical Director / Psychologist
Vancouver, BC
5d ago

Are you Bilingual in English and French and want a job where you can take advantage of your strong customer service and sales skills abilities?

Our client, a manufacturer of a specialized high-end kitchen appliance located in Vancouver is looking for a French and English speaking Customer Service Representative to join their growing team.

The ideal candidate is energetic, highly motivated, a quick learner with a positive attitude, has strong attention to detail and a passion for cooking and food.

Previous experience as an inside sales / customer service representative is a must.

Duties and responsibilities include the following :

  • Handling calls, emails, online chats to consult and educate customers
  • Screening prospective customers
  • Manage and update CRM software
  • Perform product demonstrations both online and eventually in person
  • Demonstrate value and knowledge of the products
  • Compile data for reports as needed and report any trends with customer issues
  • The ideal candidate will have the following skills, attributes and experience :

  • Strong command of English and French
  • Previous experience in a similar role
  • Exemplary phone etiquette with experience on a multi-line phone system
  • A pleasant personality
  • Professionally presented
  • Looking for an opportunity to make a long-term commitment where you can grow over the long term
  • Strong multi-tasking skills
  • Intermediate computer skills
  • Previous order entry experience
  • Solid Microsoft Office, Excel and Outlook skills
  • Highly organized with an eye for detail
  • Strong team player with ability to work in a culturally diverse work environment
  • Ability to work alone or with the team to deliver outstanding customer service
  • Familiarity with kitchen gadgets and a passion for cooking
  • The working hours will start as Monday to Friday, 9- 5 and may eventually change to an earlier start time to accommodate the business.

    Compensation will start at $20 / hr - $22 / hr, commensurate with experience, with 2 weeks vacation and excellent benefits.

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