Solar Analyst
Northwind Solutions Group
Peterborough, Canada
2d ago

Solar Operator

Reporting to : Lead Analyst

Employment Type : Full-time, Permanent

Salary range : $18.00 - $22.00 per hour

The individual will be responsible for monitoring a wide variety of Solar PV systems (commercial rooftop and utility ground mount) using a mix of Web-

based dashboard systems, SCADA and other monitoring software. Along with monitoring duties, the role involves; assisting with system troubleshooting, technician dispatching and support, production reports and production performance review / analysis.

The role involves interfacing with key customers and remote Northwind employees via phone, email, and internal chat systems.

Good command of oral and written English is necessary, as well as a high degree of comfort working in a fast-paced environment where time is critical, and customer expectations are high.

The successful applicant will work 40 hours per week in the Northwind Peterborough location. In addition, there will be a requirement to work a shared portion of weekend and / or holiday shifts to ensure the performance of Solar PV Systems.

Key Responsibilities :

  • Full-time monitoring of assigned solar PV systems from the Northwind Operations Centre (NOC) in Peterborough.
  • Assist and / or direct technical problem investigations wherever systems are down or showing suspect production values.
  • Manage phone calls and emails for site trouble reports.
  • Triage and diagnose technical issues where technician dispatches and field investigation may be required.
  • Monitor technician's status and locations in field using Northwind's Technician Dashboard.
  • Complete production reports for clients
  • Interface with Ontario Grid Control Centre (OGCC) as required for planned outages, grid issues, or other related situations.
  • Other Related Responsibilities :

  • Assist in monitoring the weather at sites for safety of maintenance technicians (watch for rain / thunder / lightning conditions and send out notifications.
  • During the winter period, monitoring snow coverage on arrays to support clearing operations as required.
  • Dispatch on-call technicians during weekend and holiday shifts.
  • Performs other duties as assigned.
  • Required Education, Skills and Experience

  • High School Diploma.
  • 1-2 years of experience
  • High degree of proficiency with computers in general
  • Solid written and verbal communication skills
  • Adaptability within dynamic team and dynamic working environment
  • Ability to get to Peterborough, Ontario daily
  • Extensive knowledge of Microsoft Office programs (Word, Excel and Outlook)
  • Knowledge of renewable energy systems (Preferable)
  • SCADA Systems development and operation
  • Networking and IT Knowledge and Experience
  • Electrical Systems knowledge
  • Solar PV Operations and / or Design
  • Optional Skills :

  • SCADA Systems development and operation
  • Networking and IT Knowledge and Experience
  • Electrical Systems knowledge
  • Solar PV Operations and / or Design
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