Product Coordinator
ZTR Control Systems
London, Ontario
1d ago

ZTR Control Systems has an exciting new opportunity for an organized and passionate Product Coordinator . This is your opportunity to contribute directly to the success of planning and implementing IoT products and services within the Rail industry.

ZTR is the recognized leader in industrial telematics and remote equipment monitoring with over 15 years of experience and hundreds of thousands of assets monitored worldwide.

Our well-known customers are a testament to our ability to deliver personalized and proven solutions for complex equipment applications.

Responsibilities :

  • Coordinate Rail’s IoT portfolio of solutions including services, hardware, and software and Rail Engineering’s IIoT development planning activities.
  • Resolve and escalate product and service issues.
  • Assist in the maintenance of product road maps for solutions in conjunction with the Product Marketing team.
  • Ensure timely resolution of corrective action requests for product issues and ensure OFI’s, CARs and ECO’s are completed appropriately.
  • Monitor and report on the health of Rail’s IoT assets.
  • Collaborate with the IIoT Engineering teams on any emerging issues including regular review of all Rail asset connectivity.
  • Skills & Qualifications :

  • A degree or diploma in Software Development, Electrical Engineering, or related technology field.
  • Previous experience in controls, electronics, monitoring, communications systems, SCADA systems, sensors, and electrical power systems.
  • 1-2 years of experience in a customer facing role.
  • Strong interpersonal skills to be able to work with diverse people and groups to build consensus and successful outcomes.
  • Independent and self-driven with excellent written and verbal communication skills.
  • Solid presentation skills with the ability to conduct Webinars.
  • Proficiency with Microsoft Office, MS Project and Visio
  • If you are highly motivated, customer focused, passionate about technology and seeking a stimulating environment in which to put your talents to the test, ZTR is the place for you.

    This is a workplace where ideas and innovation are welcomed. We provide a dynamic, professional atmosphere where employees can truly excel.

    ZTR also promotes a healthy balance between work, play and family. Join the ZTR Social or Community Giving Committees, participate in our monthly summer BBQs, picnic, various fun lunch time activities and become part of the ZTR family.

    ZTR Control Systems provides accommodations for applicants with disabilities throughout the recruitment process. Candidates requiring accommodations during the recruitment process are asked to contact Human Resources.

    Information received regarding the accommodation needs of applicants will be addressed confidentially

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