Technical Writer IV
IGT
Moncton, NB, CA, EH R
2d ago

IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive.

We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility.

IGT has over 12,000 employees.

The SPIELO brand represents a complete range of end-to-end gaming products for diverse gaming segments, including distributed government-sponsored markets, commercial casino markets, and Amusement With Prize (AWP) markets.

Responsibilities

  • Write technical documentation for casino systems software products, including Release Notes, Installation Guides, API, and references.
  • Gather and interpret complex technical information for technical and non-technical audiences.
  • Manage documentation tasks for multiple products simultaneously.
  • Work closely with subject matter experts in a collaborative, Agile environment to ensure accuracy and completeness of content.
  • Build effective and productive relationships with peers and stakeholders.
  • Adhere to established documentation standards and processes.
  • Remain flexible for ad hoc documentation requests.
  • Qualifications

  • Bachelor’s degree or relevant work experience. Degree in Computer Science, English, Technical Writing or equivalent preferred.
  • 10+ years of experience in technical writing.
  • Must possess advanced skill level in MadCap Flare, MS Office 365 product suite, Adobe Acrobat Pro, SnagIt. Knowledge of Illustrator, Photoshop, CAD programs, HTML5, XML,CSS, Jira, and Confluence a plus.
  • Excellent organizational skills and a high level of interpersonal skills mandatory.
  • Must be a self-motivated team player with demonstrated ability independently manage projects, tasks and special assignments.
  • Demonstrated ability to work in a fast-paced, demanding environment with minimal supervision. Must be able to provide a portfolio of relevant work samples.
  • Casino systems and hardware experience preferred.
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