FX Operations Administrator
Toronto, Ontario, Canada
23m ago

What is the opportunity?

In this role, you will provide support on various tasks related to back office activities for FX transactions executed by RBC Investor & Treasury Services (I&TS) TMS FX Desk consisting of custody and non-custody clients.

You will work closely with global counterparts in London, Malaysia and Luxemburg and where required transition work at hand over times ensuring back office is providing round the clock support to all stakeholders.

What will you do?

Operational Effectiveness

  • Provide timely execution and delivery of incoming / outgoing requests as per Service Level Agreement and / or FX Operation deliverable
  • Manage relationships with various internal / external stakeholders and ensure that competing priorities are appropriately triaged to mitigate operational risk and PnL Impact.
  • Ensure compliance to existing FX Standing Instruction Mandates are being adhered by relevant Business counterparts.
  • Maintain solid communication and partnership with global teams in Malaysia, London and Luxemburg offices to ensure handover tasks are clearly defined.
  • Assist in supporting business initiatives that will contribute to improved processes in accordance with the outlined objectives.
  • Risk Management

  • Assist Senior Administrators / Management in contributing towards providing necessary data for internal & external audits.
  • Ensure Desk Operating Procedures are frequently reviewed and strictly observed to mitigate any potential errors in processes applicable to the desk.
  • What do you need to succeed?


  • Strong business acumen and client focus
  • High degree of accuracy and ability to analyze large amounts of data
  • Strong organization and problem solving skills
  • Ability to think outside of the box to provide efficiencies
  • Ability to work under tight timelines and solid time management skills to meet deliverables
  • Continuous improvement mindset
  • Ability to build rapport with team members, stakeholders / interface groups
  • Intermediate / Advanced Excel (VBA, Macro), and beginner / Intermediate Coding
  • Nice-to-have

  • Knowledge in banking / finance
  • Knowledge the following applications ACE, MILVUS, FXOMS, Kondor
  • Relevant experience in Investor & Treasury Services
  • What’s in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

    We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Excellent exposure to communicate with various business partners and stakeholders in Investor & Treasury Services and within other platforms as appropriate
  • Opportunity to obtain hands-on experience throughout your role
  • Working with an exciting, close-knit, supportive & dynamic group
  • Opportunity to collaborate with other business segments within the bank
  • Excellent career development and progression opportunities
  • A comprehensive Total Rewards Program including bonuses and flexible benefits
  • Competitive compensation
  • City : Toronto

    Address : 155 Wellington St. West

    Work Hours / Week : Hour flexibility between 9am-6pm, + overtime, statutory holidays and weekends when needed

    Work Environment : Office

    Employment Type : Permanent

    Career Level : Experienced Hire / Professional

    Pay Type : Salaried

    Position Level : PL10

    Required Travel(%) : 0-25

    Exempt / Non-Exempt : N / A

    People Manager : No

    Application Deadline : 02 / 21 / 2020

    Req ID : 223098

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