What is the opportunity?
In this role, you will provide support on various tasks related to back office activities for FX transactions executed by RBC Investor & Treasury Services (I&TS) TMS FX Desk consisting of custody and non-custody clients.
You will work closely with global counterparts in London, Malaysia and Luxemburg and where required transition work at hand over times ensuring back office is providing round the clock support to all stakeholders.
What will you do?
Provide timely execution and delivery of incoming / outgoing requests as per Service Level Agreement and / or FX Operation deliverable
Manage relationships with various internal / external stakeholders and ensure that competing priorities are appropriately triaged to mitigate operational risk and PnL Impact.
Ensure compliance to existing FX Standing Instruction Mandates are being adhered by relevant Business counterparts.
Maintain solid communication and partnership with global teams in Malaysia, London and Luxemburg offices to ensure handover tasks are clearly defined.
Assist in supporting business initiatives that will contribute to improved processes in accordance with the outlined objectives.
Assist Senior Administrators / Management in contributing towards providing necessary data for internal & external audits.
Ensure Desk Operating Procedures are frequently reviewed and strictly observed to mitigate any potential errors in processes applicable to the desk.
What do you need to succeed?
Strong business acumen and client focus
High degree of accuracy and ability to analyze large amounts of data
Strong organization and problem solving skills
Ability to think outside of the box to provide efficiencies
Ability to work under tight timelines and solid time management skills to meet deliverables
Continuous improvement mindset
Ability to build rapport with team members, stakeholders / interface groups
Intermediate / Advanced Excel (VBA, Macro), and beginner / Intermediate Coding
Knowledge in banking / finance
Knowledge the following applications ACE, MILVUS, FXOMS, Kondor
Relevant experience in Investor & Treasury Services
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Excellent exposure to communicate with various business partners and stakeholders in Investor & Treasury Services and within other platforms as appropriate
Opportunity to obtain hands-on experience throughout your role
Working with an exciting, close-knit, supportive & dynamic group
Opportunity to collaborate with other business segments within the bank
Excellent career development and progression opportunities
A comprehensive Total Rewards Program including bonuses and flexible benefits
City : Toronto
Address : 155 Wellington St. West
Work Hours / Week : Hour flexibility between 9am-6pm, + overtime, statutory holidays and weekends when needed
Work Environment : Office
Employment Type : Permanent
Career Level : Experienced Hire / Professional
Pay Type : Salaried
Position Level : PL10
Required Travel(%) : 0-25
Exempt / Non-Exempt : N / A
People Manager : No
Application Deadline : 02 / 21 / 2020
Req ID : 223098