Beauty Advisor, Diptyque
Holt Renfrew
Toronto, CA
6d ago

Description

Holt Renfrew Beauty, boasts the best of skincare, makeup and fragrances from around the world. We are currently looking to hire a variety of positions for our luxurious Yorkdalelocation.

If you share our vision to inspire a life of style, and have a passion for beauty, Holt Renfrew can offer you a rewarding and exciting career.

Why Choose Holt Renfrew?

  • Work in the most luxurious environment and interact with a large client base
  • Have access to and sell products that are unique and exclusive to Holt Renfrew
  • Earn excellent commission and rewards
  • Specific responsibilities include (but are not limited to) the following :

  • Consistently deliver extraordinary service to all customers
  • Exceed all sales and service personal goals and targets
  • Exceed all sales and service brand goals and targets
  • Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
  • Share expert level of product knowledge with entire store selling team
  • Maintain solid relationships with buyer, vendor, and selling manager
  • Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis
  • Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars
  • Perform floor recovery, visual merchandising, price change, and related sales support tasks
  • Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc
  • Resolve all customer service issues and partner with selling management on any issues outside of guidelines
  • Perform other duties, as assigned
  • The ideal candidate :

  • High school diploma
  • Demonstrated interest in the area of skincare, beauty or fragrance
  • Proven ability to exceed sales targets and work with sales objectives
  • Strong customer service experience, with a focus on elevating the customer experience
  • Highly collaborative; working with and through others in a team-oriented environment
  • Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision
  • Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays
  • Make-up artistry or aesthetics certificate may be required for certain brands
  • The measures of success :

  • Contribution to financial objectives
  • Individual objectives linked to the achievement of department goals
  • Feedback from internal and external clients
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