NetSuite Managed Application Services Supervisor
RSM
Toronto, ON, CA
18h ago

RSM is seeking an experienced NetSuite Application Services Supervisor to assist in building our national Managed Application Services group and develop it into a large national managed services business that provides consistently high-quality services to larger, distributed clients in key RSM industry sectors.

  • The Managed Application Service ( MAS ) supervisor role includes initiatives related to client onboarding, ticket resolution;
  • upgrade testing, management of RSM tools and technology, growing the existing MAS team and determining new solutions provided to our clients.

    Responsibilities :

  • This position will oversee individuals from multiple regions. This person will work with the NetSuite Practice Leadership to create demand generation activities, improved delivery processes, assist in the selection of delivery tools, monitor team performance and assist in ticket resolution as needed.
  • Basic Qualifications :

  • Bachelor’s degree in Accounting, Finance, Economics, Information Systems, Supply Chain & Logistics or related degrees
  • Five years’ experience in consulting or admin services related to NetSuite ERP.
  • Preferred Qualifications :

  • Experience in working in a dynamic environment of support tickets, problem solving and client service.
  • Certified on NetSuite
  • Understanding of NetSuite scripting
  • In accordance with applicable law and RSM policy, prospective hires will be required to demonstrate that they have been fully vaccinated for COVID-19 .

    If not vaccinated for COVID-19 they must qualify for an accommodation to this vaccination requirement or participate in testing.

    If you are located in New York, pursuant to current applicable law, you will be required to be vaccinated to enter the New York office and testing is not an option to enter the New York office.

    You want your next step to be the right one. You’ve worked hard to get where you are today. And now you’re ready to use your unique skills, talents and personality to achieve great things.

    RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential.

    Working directly with clients, key decision makers and business owners across various industries and geographies, you’ll move quickly along the learning curve and our clients will benefit from your fresh perspective.

    Experience RSM. Experience the power of being understood.

    RSM is an equal opportunity / affirmative action employer. Minorities / Females / Disabled / Veterans.

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