CCO FIT Supervisor
Life Labs
Toronto, Ontario, Canada
3d ago

Looking for an interesting job where you can make a difference? Look no further. LifeLabs Medical Laboratory Services is a proud Canadian company with over 50 years' experience.

We provide laboratory testing services that help healthcare providers diagnose, treat, monitor and prevent disease in patients.

LifeLabs is currently looking for a CCO FIT Supervisor, Lab Operations to join our team in Toronto, Ontario.

Job Purpose :

Accountability for the achievement of goals and targets related to safety, people, quality, and the cost effective delivery of diagnostic services for assigned work group.

Overall responsibility for the efficient day to day operation of assigned employee group, including planning, coordination, evaluation and supervision of all technical and / or operational activities and management of all employees assigned to them.

Duties : Leadership


  • Reporting to the Manager, is responsible for attracting and retaining talent, including hiring, onboarding, training, managing performance, coaching for improvement, and managing progressive discipline for direct
  • reports.

  • Evaluate and determine qualifications of internal and external candidates; make selection for hiring, selection and promotion (within terms of collective agreement where appropriate and as applicable).
  • Conduct performance appraisals management of their staff and ensuring accurate documentation determine and carry out corrective action.
  • Investigate, determine the appropriate level and administer corrective discipline, in consultation with human resources / labour relations.
  • Reporting to the manager, will Investigate allegations of harassment and determine outcome with consultation from human resources.
  • Determine suitability for probationary employees under their supervision.
  • Responsible for developing and approving employee schedules, sick time, vacation and leaves ensuring compliance with operational needs and company policies.
  • Provide active leadership and development to all direct reports, ensuring all individual and team accountabilities are delivered upon.
  • Identify, implement and manage to ensure continuous improvement in quality, safety, productivity, customer service and staff development.
  • Demonstrate the ability to obtain the appropriate resources; work collaboratively with peers and support groups.
  • Participate in local Leadership Teams and provide timely and appropriate communication to area staff.
  • Participate in provincial / sector initiatives as required.
  • Create a positive employee relations climate, fostering common goals and vision in an atmosphere of collaboration and teamwork.
  • Operational Effectiveness

  • Manage day to day operation of their area and generally plans to weekly or monthly cycles.
  • Supports a work environment of continuous improvement with safety as a priority.
  • Implements the annual business plan including setting objectives and targets, assisting in the development of strategies for integration of new business and leading smaller special projects.
  • Plans, directs and coordinates shift operations aligned to business plan.
  • Provides professional and / or technical training on procedures, laboratory testing and / or screening methods and ensures technical competence of all employees.
  • Maintain technical expertise in their area of responsibility.
  • Provide input into resource allocation and budget development.
  • Accountable for financial performance of their area, identifying variances and ensuring corrective actions are implemented.
  • Ensures appropriate supplies, materials are ordered and on hand.
  • Provides input into validation and verification of automation and new and / or revised operation processes.
  • Ensure Business Recovery Plan (BRP) preparedness of self and team. Implement BRP when required.
  • Ensure good housekeeping practices are implemented in laboratory area of responsibility. Area is maintained in a clean, safe and orderly state.
  • Accountable for escalating operational issues in an effective manner to ensure Leadership awareness of problems impacting the operation.
  • Quality Assurance and Regulatory Compliance

  • Ensures compliance with all regulatory standards, testing protocols and medical standards within department.
  • Liaising with QA tracks and implements quality systems initiatives in accordance with corporate policies and professional standards.
  • Ensures quality measures are in place and resolves any issues.
  • Ensure that all laboratory Policies and Procedures are current, implemented and followed.
  • Ensure that all employees are qualified, trained and competent to perform their duties.
  • Review and revise when necessary discrepancies and incidents, take action when required, and escalate to the Manager, Director, QRA or Medical / Scientific as required.
  • Leads team to understand, implement and comply with LifeLabs Quality Systems and Privacy policies.
  • Participate in critical reviews of key indicators, incident, audits, self-inspections and improvement opportunities resulting in effective implementation of corrective actions.
  • Track completion of specific regulatory requirements such as temperature, QC, maintenance charts, Escalate non-compliance to Manager.
  • Document, coordinate and track competencies.
  • Ensures compliance with Quality Management Program-Laboratory Services (QMP-LS) and Ontario Laboratory Accreditation (OLA).
  • Responsible for maintaining all departmental records and directing and overseeing QA / QC activities. Assists in preparing for audits and maintains relevant audit documentation.

  • Initiate and document non-conformances related to operational and EHS non-conformances. Identify root cause and recommend corrective / preventative actions for manager approval.
  • Skills / Qualifications :

    Minimum Education : College Diploma in Medical Laboratory Technician or Technology or equivalent education and experience.

    Experience : 6 years laboratory experience or equivalent experience

    Regular Hours of Work : 37.5 hours per week. Additional shift hours as required. Flexibility required to cover day / afternoon or night shift if required.

    Working Environment : Office and Laboratory environment. Travel may be required.

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