The Decision Support Analyst reports to the Manager, Corporate Quality Improvement and works in collaboration with members of the Windsor Regional leadership team and external stakeholders in providing data analysis expertise, information / data dissemination, and evaluation.
This position includes the development and maintenance of systems and processes for collecting data, extracting and merging data from various corporate data sources, tracking performance indicators, conducting analyses, preparing reports, and interpreting analyses.
Each analyst in Decision Support is assigned to clinical programs to provide support with data driven improvements. The analyst will work closely with senior leadership members, directors, managers, staff & physicians.
In this role, the analyst is also responsible for participating in the design and implementation of communication strategies to deliver decision support across the organization.
RESPONSIBILITIES : (please see the job description for a complete listing of all duties / responsibilities)
Assists with designing and implementing performance / quality improvement measures for their assigned clinical program(s).
Manages data associated with required and requested reports (DAD, NACRS, Ministry reporting and corporate indicators).
Required analyses may include trending, impact analysis and benchmarking as requested to support monthly utilization reporting and presentation to internal and external committees and agencies .
Collaborates with Clinical Teams regarding their information needs.
Presents analysis and findings at Program Team meetings
Extracts relevant data to identify possible cause-effect relationships, such as outcomes to practice patterns, outcomes to workload information, and outcomes to improvement initiatives.
Monitors, analyzes, and tracks key indicators and conducts specific drill-down analyses as needed.
Prepares user-friendly reports and utilizes feedback for improvements.
Collects and links data from various sources such as IPORT, CIHI and other relevant databases.
Ability to express complex ideas clearly and effectively to a non-technical audience.
QUALIFICATIONS / SKILLS
A Baccalaureate or Master’s Degree in health sciences, computer science, engineering, business or equivalent.
Minimum of 2 years in a health care (hospital) environment (preferred).
Minimum of 2 years’ experience as an analyst (preferred).
A self-starter that has demonstrated that they work well in a team environment.
Advanced computer skills - use of Cerner (DA2, Power Insight), SPSS, Microsoft Excel, Word, Access, PowerPoint, and 3M Report Writer.
Business Intelligence software experience is an asset.
Proven ability to undertake advanced statistical analysis and interpretation of all types of health data.
Solid understanding of report writing for both ad hoc and regular reporting including data structure and standardization.
Select candidates will be tested prior to proceeding to interview stage.
Demonstrated excellence in communication, customer service.