Customer Program Specialist
Lachine, QC, CA
4d ago



At Incora we enable the Mission Critical by working with our customers to deliver value-added supply chain solutions.

About us

Incora™ (a merge of 2 companies’ : Pattonair and Wesco) is a leading, global provider of innovative supply chain solutions.

Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission-critical solutions that improve our world.

We exist to enable the mission critical supporting aerospace, space, industrial, and pharmaceutical markets.


We pride ourselves on offering :

  • Industry-leading capabilities
  • Innovative solutions
  • Greater customer value
  • Trusted supplier relationships
  • Business growth and operational efficiency
  • Courage , Collaboration and Commitment and are proud to add real value to our customers’ businesses. Our people-centric philosophy is underpinned with strong engagement, consistent communication, and opportunities for personal development, enabling our colleagues to grow and make a difference in our company.

    About you

    As a Customer Program Specialist , you will ensure to incorporate the Wesco philosophy, value and vision in all business behaviour, practice, and decisions.

    This individual is required to maintain advanced, up to date working knowledge of Wesco customer requirements and distribution methods, timing and positive working relationships with external customers and all inter-working departments and personnel.

    Due to the criticality of your work, you need to have excellent customer service with the intentions of building and maintaining customer relationships through fast and accurate processing of requests

    What'll you'll need

  • Respond with urgency and in a timely manner, as requested; be proactive in the approach to the assigned workload and business needs;
  • and as trained. In addition, you will need :

  • Strong verbal, written communication, and presentation skills, with emphasis in Quality and Customer Service
  • 3-5 years of combined Sales and Customer Service experience required (within the aerospace industry, is preferred)
  • Maintain intermediate competency working with integrated data systems, Microsoft Office Suite, including Outlook and intermediate to advanced Word, Power Point and Excel (i.
  • e., spreadsheets, formulas, importing and exporting of files, as applicable) as required.

    In return we will offer

    An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.

  • Vacation, Personal / Sick time, Paid Holidays
  • Medical, Dental, Vision Health Benefits Available (Shared employer / employee costs)
  • Retirement Savings Plans
  • Company Sponsored Life Insurance
  • Voluntary Life Insurance
  • Supplemental Insurance Available Critical Illness.
  • Referral Award Program
  • We are currently operating under relevant COVID-19 working environment guidelines.

    So, if you feel you have all of this, and even more, apply now.

    We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion / belief, sexual orientation, or age.

    Interested in joining us and becoming part of the Incora story


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