What is the opportunity?
The mandate of this role is to maintain end to end environment for Darwin application and be point of contact between IT and business management for organizing events such as releases, upgrades, deployments, scheduled downtime, user communication, automation and setting up monitoring.
Candidate would be coordinating with upstream and downstream systems support, process monitoring, working on releases, liaison with the business users and work towards minimising the adverse impact of application outages / Incidents.
What will you do?
You will act as a point of contact between IT and business management for organizing events such as upgrades and scheduled downtime
Candidate will be responsible to maintain prod parallel release calendar on daily basis and highlighting conflicting changes including weekend testing requirements which cannot be merged to all stakeholders
Candidate will be responsible for tracking, managing and reporting on prod parallel release execution status / progress against program release goals
Candidate will be responsible for providing release and testing assistance for production or non-production releases, hot fixes and or environment improvements
Collaborate with developer team, project managers and business support / analyst to ensure issues and risk are identified, logged and resolved and also accountable to drive software releases.
Technical prod parallel environment validation and configuration (e.g. connectivity with upstream / downstream systems, validation of data state, running of various deployment manifest process)
Day to day management of prod parallel environment readiness, health-check and make decisions related to scheduling, usage and maintenance
Liaise with internal development teams and external vendors to resolve support issues for applications.
Provide regular updates and status to all stakeholders on open issues.
Ensures systems delivered to production environments meet enterprise quality requirements. Facilitate rollout of software components in production.
Pro-actively prepare for planned maintenance over weekends, DR exercise and all major roll-outs.
What do you need to succeed?
10+ years of experience in IT. Good knowledge of Capital Markets.
Prior experience in implementing and supporting large-scale production systems and experience of working with Global Support team with onsite offshore model.
Strong knowledge and understanding of fixed income products, including but not limited to, bonds, swaps, futures, options and money market.
Create and maintain documentation for applications.
Knowledge of Fixed Income trading activities (Pricing, contributions & STP), market data feeds and knowledge of applications such as CanDeal, Marketwire, Bloomberg TOMS and other rates risk systems is highly desirable
Good Knowledge of Job scheduler / monitoring tools (ITRS Geneos, CTRL-M etc.).
Excellent Scripting knowledge( Python, Perl) & Reporting tools(Tableau)
Good knowledge of Unix / Linux environment
Hand-on experience to support MQ, EMS, SOLACE and RV / RMDS
Role involves regular escalation and coordination activities over evenings and weekends
Knowledge of Murex system and production environment management is preferred
Some knowledge of Flow Derivative Products
Ability to work with business users.
Previous experience in Financial Industry is desired.
Nice to Have
Understanding of ITIL processes.
Exposure to e-commerce trading systems understanding of pricing issues, integration of clients
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work / life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Opportunities to building close relationships with clients
Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization.
We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis.
We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.
S. and 37 other countries. For more information, please visit
Inclusion and Equal Opportunity Employment
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal / Native American status or any other legally-protected factors.
Disability-related accommodations during the application process are available upon request.