clerk, hotel front desk
Paradise Inn & Suites
Grande Prairie, AB, CA
3d ago
source : Job Bank

Secondary (high) school graduation certificate

1 to less than 7 months

Work Setting

  • Hotel, motel, resort
  • Specific Skills

  • Take, cancel and change room reservations
  • Register arriving guests and assign rooms
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Investigate and resolve complaints and claims
  • Exchange foreign currency
  • Balance cash and complete balance sheets, cash reports and related forms
  • Answer telephone and relay telephone calls and messages
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Provide general information about points of interest in the area
  • Follow emergency and safety procedures
  • Provide customer service
  • Assist clients / guests with special needs
  • Maintain an inventory of vacancies, reservations and room assignments
  • Work Conditions and Physical Capabilities

  • Attention to detail
  • Standing for extended periods
  • Flexibility
  • Client focus
  • Organized
  • Apply
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