Advertising Account Manager
Amazon.com
Toronto, ON, CA
1d ago

At Amazon we continually look for opportunities to invent on behalf of our customers helping them to find and discover virtually anything they want to buy online.

To this end we are building a range of advertising products that enhance customer experience and are integrated with our core eCommerce platform.

We have developed products that demonstrates Amazon’s strength as a world class eCommerce platform and have integrated advertising into the shopping experience from first discovery to purchase.

We are looking for a highly motivated Account Manager to join our talented team to help scale our growing Advertising program.

Account Managers partner with advertisers, sales and other internal Amazon businesses to drive advertiser success, revenue growth, and foster product improvements for our portfolio of performance ad products.

As an Account Manager you are passionate about understanding business drivers for performance, the range of performance ad products available to our advertisers, and engaging with internal and external partners to deliver on these.

You play a key role on the account team, growing the business by being the customer expert and developing annual brand plans focused on performance ads.

You possess strong analytical ability, and will develop deep expertise in Amazon’s products and optimizing performance to derive insights and meet our advertisers’ needs.

You also thrive in ambiguous situations, with the ability to be a self-starter and find solutions without guidance. This is a client-

facing role that is also responsible for identifying opportunities to drive incremental revenue and long-term growth. The Account Manager is an expert in delivering consultative solutions for our partners, earning their trust by educating them on how to be successful on Amazon.

You can also expect to work closely with the marketing and product teams on advertiser communication plans related to new feature launches and program changes.

Key Responsibilities :

Help ensure that high potential advertisers reach their performance goals quickly and stay active and healthy.

Manage a portfolio of advertisers using business analytics expertise to proactively identify and realize opportunities to increase revenue and performance.

Support the development of these advertisers’ ongoing independent growth and success.

Monitor performance of Sponsored Ads accounts across verticals and drive one-to-many activities to improve performance

Build campaign optimization proposals that are meaningful, compelling and relevant to advertisers

Customize proposals outlining the benefits of advertising products such as Display and Search advertising, including bid / budget / targeting strategies to increase advertising revenue

Monitor account performance for optimal ROI and advertiser satisfaction

Work with technical account management, sales, development, and product teams to identify and solve issues blocking advertiser performance.

Provide oversight and root cause analysis of issues affecting advertisers.

Extend your expertise and best practices to the sales and service teams to positively impact all new advertisers to the platform.

Bachelor’s degree or relevant work experience

Proven work experience in display / search advertising, including campaign optimization, analytics platforms, client management, and business development

Demonstrated ability with interpreting large data sets to make recommendations to clients or customers and / or internal partners

Delivering results through partnerships, ideally working with or for an advertising agency.

Experience with digital advertising solutions such as Google Analytics

An ability to deal with ambiguity. Can deliver results and drive change in loosely defined situations.

Demonstrated high attention to detail and proven ability to manage multiple, competing priorities simultaneously

Experience working across both B2C and B2B

Superior verbal and written communication skills as demonstrated by experience

Outstanding MS Office skills : Microsoft Excel, Word, and PowerPoint

SQL skills

Display advertising sales / marketing experience

XML / HTML skills

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