Service Writer
Government of Yukon
Whitehorse, YT, CA Y1A 2C6
5d ago


Standard Hours Bi-weekly


$56,478.00 - $65,284.00


Job Summary and Requirements

This competition will be used to fill one term, anticipatory permanent position.

Highways and Public Works

Inspiring Innovation

Exceeding Expectations

Without a firm foundation, nothing lasts.

Yukon’s Department of Highways and Public Works provides services and infrastructure that Yukoners need to go about their daily lives with safety, connectivity, and purpose.

Things like roads and bridges, buildings and equipment, airports and government services, and information and communications networks.

It’s a big department with many tools and hats. Our work is building the foundations that enable you to enjoy a full life in Yukon, one with freedom and opportunity to travel where you need, to do your job without constraints and to connect with the people that matter to you.

We’re here so you can be there.

The Corporate Services Division of Highways and Public Works provides critical central agency services to government and direct services to the department itself.

We provide risk management, procurement, surplus asset disposal, mail delivery, insurance, travel and fleet vehicle services to Yukon government departments.

We also provide policy, communications, and finance services to the Department of Highways and Public Works. Our division employs analysts, procurement specialists, fleet, travel and mail service specialists, accountants and many other professionals.

Our people are your people.

The Fleet Vehicle Agency (FVA) is a special operating agency of the Department of Highways and Public Works. Its mission is to help government departments and publically funded agencies meet their objectives by procuring and managing efficient and affordable ground transportation services.

The Service Writer position is primarily responsible for scheduling and coordinating the repair and maintenance of the Fleet Vehicle Agency vehicles to ensure the timely availability of well-maintained fleet vehicles for the agency’s clients.

For information about applying on a Highways and Public Works competition, contact Kylie Townend, HR Consultant at Kylie.Townend

For more information about this job, contact Katy Mead, Manager, Internal Operations at Katy.Mead

Please do not email resumes to either of these addresses; resumes may only be accepted through e-recruitment.

If you need technical support submitting your application / resume, please contact : 867-667-9453 or E-Recruitment.clientsupport

Essential Qualifications

Review the essential qualifications below. We will screen your resume based on these qualifications.

  • Experience performing minor automotive repairs;
  • Experience providing customer service;
  • Experience performing basic accounting procedures;
  • Experience in an automotive / heavy duty repair shop would be an asset.
  • If you have these qualifications, ensure you clearly expand upon them (for each applicable employer) in your resume.

    Prior to applying, refer to our sample resume to assist you in your application.

    Candidates who have education, training, and / or experience equivalent to the essential qualifications listed above may be equally considered.

    Desired Knowledge, Skills and Suitability

    Candidates should have and may be assessed on their :

  • Knowledge of automotive maintenance, repair and preventative maintenance programs;
  • Ability to provide exceptional customer service;
  • Excellent interpersonal and communications skills;
  • Good work ethic and work well under pressure;
  • Working with the public and within a team environment :
  • Experience using various computer applications, such as MS Office and database programs.
  • Additional Information

    Conditions of Employment : Valid Yukon Class 5 Driver’s Licence. A valid Yukon Class 2 Driver’s License to be obtained within 6 months of hire.

    Job Requirements : Ability to lift heavy objects, wear personal protective equipment and willingness to work in adverse weather conditions.

    Learn more about us! Yukon government has been selected as one of Canada’s Top 100 Employers since 2014!

    8 July 2020

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