Join our team and what we’ll accomplish together
The Wireless Voice Infrastructure DevOps Team drives strategy, development and operations of current and next-generation IMS and emerging 5G Voice network elements;
providing Voice and multimedia services on TELUS’ state-of-the-art network. Our team work on finding solutions through software, design, develop, integrate and operate multiple network elements, serving millions of TELUS subscribers nationally.
Our team members are empowered to initiate and innovate, performing Proof of Concept, translating ideas into business cases and into real-world products.
We leverage a broad range of technologies across virtualization, automation, AI, Data Analytics and Engineering. We are passionate as we continue to optimize TELUS service quality, network reliability and resiliency.
As a Senior Design Specialist, you will be an integral part of the IMS DevOps team, as we continue the virtualization of wireless voice core elements, leveraging the all-IP build to drive innovation.
You will work in the capacity of an IMS Development and Integration Engineer, to drive the design, development, engineering, capacity planning, implementation and testing of IMS infrastructure in virtualized environment.
You will serve as an IMS Subject Matter Expert (SME), manage projects and initiatives as a technical leader in integrating new platforms and solutions;
managing vendors to complete deliverables on-time and on-budget.
In this role, Senior Design Specialist will also be overseeing improvement of existing flows and services, and lead or participate in cross-functional initiatives.
Your creativity and core technical expertise in IMS, telecommunications, cloud technology, coupled with your passion in technology development, planning and engineering, will help us drive our business and services portfolio for the Consumer and SMB markets.
You will exercise your entrepreneurial spirit and innovative vision to change the way TELUS leverages technology and to enrich our 5G network strategy and evolution.
The successful candidate will have a passion for investigating and discovering solutions, working with wide range of stakeholders to improve outcomes.
What you’ll do
Analyze new service categories and products for technical feasibility and operational practicality
Evaluate and approve service and cross-platform architecture deviations
Develop technical requirements and service flows based on business requirements and architecture guidelines
Collaborate with Product and Business Development teams to find the right balance between product and network evolution
Translate Business Requirements into deployable and solid technical solutions; leverage state of the art technology to build lab and production demos and trials
Ensure the balance between cost, delivery timelines and business / architecture compliance is achieved across all program phases and across all delivery organizations
Lead and participate in the creation of detailed documentation; design, planning and implementation
Develop test plans and test cases to verify the implementation against the target requirements and project goals. Lead or provide guidance on test execution
Work with other teams, vendors as applicable, to understand and resolve technical issues impacting IMS network or services and drive the issues all the way to resolution
Research and share the state of the art on both technology and workflow improvement tools DevOps toolchains
Lead and / or collaborate with other SMEs on IMS softwarization and virtualization
Participate in Development and Operational optimization initiatives, identify and drive improvements
Explore leading trends and developments in technology, service and customer expectations, identifying evolving opportunities for TELUS, by participating in industry standards bodies, technology forums and relationships with telecom providers
Support Operations, Performance and Capacity Planning for the platforms in the team scope
What you bring
Minimum Bachelor’s Degree in Engineering (Electrical / Electronics, Telecommunication, IT, Computer or any other related major)
Working experience in IMS, VoLTE and 5G domains
Working experience with IMS components; Access, Core nodes, DNS, preferably with hands-on experience in managing the parameter and configuration changes
Excellent knowledge of End to End IMS / VoLTE Architecture. Mobility call flows and protocol understanding (3G / 4G / 5G)
Excellent troubleshooting skills, able to provide different approaches and solutions in solving problems end to end. Good impact and root cause analysis skills
Experience in virtualized IMS nodes deployment and managing virtualized network functions
Experience in IMS Testing and Test Automation tooling and development
Good knowledge of 3GPP architecture and interfaces, integration standards
Excellent understanding of IP, Linux and networking, virtualization (VMWare, OpenStack), cloud technologies (K8s, Docker).
Working experience preferred
Excellent planning and organization skills
Excellent communication, organization, negotiation and presentation skills
Proficiency in English
Experience with Ericsson, Nokia IMS vendors
Knowledge or experience in IMS Network Capacity Planning
Experience in Agile practices