Business Process & Systems Quality Assurance AnalystShare Business Process & Systems Quality Assurance Analyst
Markham, ON
6d ago


The Business Process & Systems Quality Assurance Analyst functions as a key member of the Systems Design Team in the Bayshore Specialty Rx Pharma division.

The role of the Business Process & Systems Quality Assurance Analyst is to design, develop and execute custom test scripts for Business Systems monthly enhancements and project-based implementations.

Quality Assurance Testing must ensure all releases are free of defect, aligned with business processes, and rigorously documented.


  • Analyze Business Requirements and Data
  • Estimate Quality Assurance needs and plan execution
  • Create test plans, test cases and traceability matrices
  • Design and run manual or automated test scripts using unit, regression, load, and acceptance testing methods
  • Perform defect tracking and management using various applications / tools as needed
  • Analyze formal test results to discover and report on defects, interoperability or configuration issues, and recommend solutions
  • Communicate test progress, test results, and other relevant information to all stakeholders
  • Assist in the development of change control processes, practices, and guidelines for new and existing technologies
  • Participate in developing, distributing, and coordinating in-depth end-user reviews for modified and new systems or applications
  • Cultivate and disseminate knowledge of quality assurance best practices
  • Collaborate with personnel in the Business Operations and Information Technology teams to carry out all duties
  • Follow best practice quality assurance standards and processes
  • Complete other tasks as requested
  • Job Qualification


  • 3-5 years of experience as a Quality Assurance Analyst for Business Processes & Systems
  • Experience conducting Quality Assurance Testing for Business Systems that are Built as scalable and customizable client / server or browser-based applications Built on Microsoft platforms, such as .
  • NET (C#, F# or VB), SQL Server, BizTalk, etc. Integrated with In-house and third-party APIs, Web Services, SFTP Servers Integrated with peripherals such as Printers, Document Scanners, Barcode Scanners Compatible with communication services including SMS, Email, Voice, Fax Compatible with multiple data exchange formats including XML, Excel, csv, text

  • Experience conducting Quality Assurance Testing using Automated testing tools Ad-hoc query programs Reporting tools such as Excel Power Query or Power BI
  • Experience importing data for use in report systems, spreadsheets, graphs, and flow charts.
  • Proven data analysis, data verification, and problem-solving abilities
  • In-depth understanding of functional and non-functional testing concepts
  • Understanding of systems design best practices and methodologies (Agile, Waterfall, etc.)
  • Excellent MS Office skills and General PC skills
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