Manager of Support Services -Food and Environmental Services (Grand Bank)
Compass Group
Grand Bank, NF, CA
2d ago

Compass One Healthcare is a premier healthcare company with 46,000 engaged team members who are focused on delivering quality, value, and exceptional patient experience through specialized services and protocols in more than 1,650 hospital and health system locations in 48 states.

Through a combined three-quarters of a century of healthcare experience, Compass One offers seven customer-focused core services : Food and Nutrition, Environmental, Patient Transportation, Laundry & Linen, Healthcare Technology Solutions (Clinical Engineering), Facilities Management, and Ambulatory Services.

Compass One is committed to the growth and development of its associates, and its unique Positive ImpressionsTM program features a team of 100-plus Patient Experience Managers dedicated to driving a better experience in each of our hospitals.

Also, Compass One’s exclusive partnership with Press Ganey leverages rich analytics to better understand how to improve experiences for patients, family, customers, caregivers, and the community.

Job Summary

Now, if you were to come on board as one of our Manager of Support Services , we’d ask you to do the following for us :

  • Manage the staff and day to day operation to ensure all contractual service levels are met and maintained in all areas including administration, staffing / scheduling, client / customer relations, production and knowledge of healthcare systems for all aspects of the Food, Housekeeping, Laundry and Maintenance services
  • Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner
  • Human Resource and Labour Relations management including complete administrative and personnel files, collective agreement, hiring, training and discipline
  • Maintain appropriate budgetary, cost and inventory controls
  • Develop and maintain a strong knowledge of resident preferences and incorporate these preferences into service delivery;
  • working with the Recreation department, to develop and assist in the implementation of special events; facilitating ongoing communication with all stakeholders in the site including administration, nursing, residents and their families

  • Implement, manage and maintain the Quality Assurance program as outlined by the company and the client, including weekly and monthly audits
  • Assist with menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained for both quality and quantity of all meals and snacks
  • Implement and control a Food Safety Plan as well as HACCP, WHMIS, and all Workplace regulations for a safe work place
  • Think you have what it takes to be our Manager of Support Services ? We’re committed to hiring the best talent for the role.

    Here’s how we’ll know you’ll be successful in the role.

  • Eligible to obtain membership in the Canadian Society of Nutrition Management (CSNM)
  • Minimum two years previous Management experience or equivalent supervisory role in a long term healthcare setting
  • Excellent leadership ability and customer service skills
  • Excellent verbal and written communication skills
  • Proficient with MS Office applications including Word, Excel and Power Point
  • Apply to Compass One Healthcare today!

    Compass One Healthcare is a member of Compass Group USA

    Click here to Learn More about the Compass Story

    Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

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