General Labour
1-800-GOT-JUNK? - Toronto
Toronto, ON, Canada
4d ago

Location : Toronto

Pay Start : $14 / hour + tips (average of $17-$20 / hour with profit share)

Company Overview :

1-800-GOT-JUNK? is your full-service junk removal company. We offer junk removal services for your home or business. We’re the junk removal company that handles the tough stuff and we ensure that your junk is recycled, donated, or otherwise disposed of responsibly.

As of March 2020, Junk Removal is mandated as an "Essential Service by the City of Toronto.1-800-GOT-JUNK? has adjusted its service model to a No Contact Junk Removal Service .

Our Safety Focus Areas (SFAs) include but are not limited to :

Adhering to Physical Distance : Our teams always practice physical distancing with our customers.

Safety Equipment & Training : Our teams are provided with proper headgear, earplugs, gloves, safety glasses, and any additional PPE along with ongoing training and additional resources the employees requires to successfully complete their jobs.

Refusal of Service : Our teams and customers are empowered to reschedule a service if it puts our people or our customers at risk.

Position Summary :

1-800-GOT-JUNK? Truck Team Members are motivated, entrepreneurial people who are learning how to run a business. As a Truck Team Member, you will be working toward exceptional success and have a lot of fun doing it.

You will begin your day by picking up one of our trucks at a location close to you and drive down to our office for a morning team meeting (cereal breakfast is always included!).

After our team meeting, you and your assigned partner will be given a list of client appointments to be serviced for the day.

At each appointment you will provide exceptional customer service, an on the spot service quote, and physically lift objects out of our clients site, into our trucks.

Time management, Customer service, Patience, Negotiation and a Positive Attitude will play a big role in your day to day responsibilities.

  • Our No Contact’ Service Model ensures a safe workplace during the COVID19 pandemic. During this time, our Truck Team Members will be asked to arrive at job sites in their own vehicles (a daily travel pay will be provided) and adhere to all health and safety procedures.
  • This includes maintaining a safe distance between customers and co-workers. Remote starts have been implemented, eliminating our daily office meetings to ensure the health and safety of all of our 1-800-GOT-JUNK staff during the COVID19 pandemic.

    Key Responsibilities :

  • Customer Service : WOW’ing every customer with exceptional service and a great attitude; Plan, organize, direct, control and evaluate daily operations;
  • Foster a positive work environment through leadership and example.

  • Sales : Provide on the post service quote at each appointment; Identify and assess customers needs to achieve satisfaction;
  • Work directly with Operations team to ensure quality of service, resolving customer issues, as well as working with Manager of Operations to minimize issues.

  • Junk Removal : Moderate to Heavy lifting and removal of "JUNK" from client locations (i.e. couches, chairs, appliances, recyclables, debris, yard and garage junk);
  • Ensure all work is being done to high company standards and quality; Uphold punctual assigned time and efficient completion of all assigned jobs.

  • Marketing : Enthusiastically advocate for our brand at every encounter; Complete tasks with efficiency and high-quality standards;
  • Provide accurate, valid and complete information by using the right methods.

  • Driving Operations & Safety : Commitment to the safe and professional navigation and driving of trucks and intelligent and efficient loading & unloading of customers belongings;
  • Adhere to, and hold self to strict safety policy and standards.

    Requirements :

    Proven customer service or sales experience an asset.

    Strong communicator, customer relations, and interpersonal skills, self starter with an entrepreneurial attitude.

    Work in conjunction with Manager of Operations on duty and be able to take direction as communicated.

    Ability to multi-task, prioritize and manage time effectively.

    A valid G level driver's license and a clean driving record (3 demerit points or less)

  • Experience driving a similar utility truck is an asset but not a requirement
  • Must be flexible as your work schedule may vary week-to-week based on business needs, while fostering a fair work / life balance;
  • we offer early and late shifts (8 am, 10 am or 12 pm starts)

  • Must be able to work weekend shifts
  • Relevant experience in Moving , Landscaping , General Labour , Truck Driver and / or Sales are considered an asset
  • Working Conditions :

    Driving for extended periods of time

    Residential, commercial and construction sites

    Exposure to all weather conditions

    Exposure to dust, dirt, odours and other similar environments

    What’s in it for you :

    You’re happy, you’re hungry for more, and you’re ready to tackle some hard work. You’re ready for a new challenge - one where every day is different.

    If this sounds like you then you’ll fit right in! We provide career advancement opportunities through our leadership development program to move forward.

    You will learn how to run a daily business functions, ongoing commitment to professional development, we foster a collaborative team environment where you will enjoy working with diverse and unique people just like you!

    Benefits offered after one year and company cell phone is provided.

    Disclaimer :

    The above information on this job description has been described to indicate the general nature and level of work performed by incumbents.

    Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent.

    1-800-GOT-JUNK? is an equal opportunity employer and is committed to Employment Equity. We recognize the value of a diverse workforce and is committed to diversity in the workplace.


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