Resident Services Attendant (RSA) - Stouffville Creek Retirement Residence
4d ago

Come join us and help make a difference in the lives of older adults! As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day, every day! Our employees thrive on collaboration and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from Excellence Canada.

As part of our team, the things you do are key to helping us achieve our shared vision of helping seniors live longer, better.

Oh, and you’ll also have a lot of fun doing it. Want to join us?


Under the direction of the Health and Wellness Manager, participates in the delivery of care to residents. Delivers care to residents based on individualized care plan, policies and procedures, and established standards of care.


Has obtained a certificate from an approved Health Care Aide or Personal Support Worker program. Has completed a minimum of grade 12.

Preference given to individuals with experience in long-term care or retirement residence. Written and verbal fluency in English is required.

A resident-oriented individual, whose visions and values align with those of Diversicare.


  • Participates in the Verve Quality Improvement (VQI) program.
  • Provides care to residents including cognitive, social and emotional support, according to their plan of care and in a manner that promotes comfort and safety.
  • Performs nursing care procedures in accordance with the standards of resident care. Follows routine practices in all aspects of care and complies with infection control protocols (i.
  • e. outbreak management).

  • Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information Systems.
  • This includes recognizing health and safety hazards, reporting incidents and / or any changes to resident’s daily life, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.

    Complies with all relevant corporate policies and procedures.

  • Completes all required mandatory training / education.
  • Completes nursing documentation accurately and legibly. Maintains health records in compliance with legislations (i.e. Privacy Act).
  • Assists in monitoring and evaluating the outcome of specific interventions regularly and offers suggestions for improvement.
  • Performs other related tasks as delegated by the Unregulated Care Provider (UCP) / Registered Practical Nurse (RPN) / Health and Wellness Manager or General Manager.
  • All offers of employment are subject to a Criminal Background Check. We thank all those who apply; however only candidates under consideration will be contacted.

    Verve Senior Living is an inclusive, equitable and accessible workplace. We are dedicated to building a team that reflects the diversity of the residents and communities in which we live and serve.

    If you require accommodation for any portion of the recruitment and hiring process, please let us know.

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