Systems Engineer
IC 360 Solutions
Ottawa, ON, Canada
6d ago

Position : Systems Engineer

Hours : Full-time

Start : As soon as you're free to start

Compensation : $55,000 - 65,000

About Us

Our business is made of up three areas of service. Those are, Technology Strategy & Advisory, Managed Services 2.0 and Systems Implementation.

Our mantra is to focus on our clients' business needs first, and not just the technology. Once we have a clear understanding of their business needs, we will advise on the right mix of technology to enable you to meet your objectives.

We apply this approach to all of our service offerings.

Must Have :

  • Strong Verbal Communication Skills in English
  • Located in Ottawa
  • Experience Providing Corporate Helpdesk Support
  • Driver's License
  • Experience with at least Office 365 Admin Portal
  • Nice to Have :

  • Experience with Azure and / or Intune
  • Working Knowledge of Autopilot
  • PowerShell Scripting Experience
  • Remote Management and Monitoring Application Experience
  • Exchange Administration
  • On-Premise to Cloud Migration to Microsoft Cloud Applications
  • Description :

    You must come with an entrepreneurial spirit and love the idea of being part of a small and growing team. You will have the unique opportunity to grow with the company.

    You are positive, optimistic, relaxed under pressure, and love modern technology. People want to work with you and appreciate your feedback and perspective.

    Using your strong understanding of networking and endpoint protection and management, you will provide front line help desk support to IC 360 clients, contribute to systems integration and automation activities, and drive migration projects.

    We are eager to grow and as an early member of the team, you will be well positioned to take on growing responsibilities within the team.

    Responsibilities :

  • Provide front-line technical support to clients
  • Assist with implementation of Microsoft 365 and Azure projects
  • Continuously review and improve systems to prevent proactively address issues
  • Generate and update internal and end-user documentation
  • Provide on-site support as needed
  • Assist with communications and reporting to clients
  • Assist with sales and business development activities
  • Respond to client questions, concerns and issues
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