Central Monitoring Station Operator
Cleveland Metropolitan School District
East Professional Center
1d ago

Responsibilities

  • The Central Station Operator (CSO) will monitor video systems at Headquarters and remotely for all CMSD locations
  • CSO will monitor emergency alarm signals
  • Perform video checks and report maintenance issues
  • Update system information and document activity
  • Monitor all services including intrusion detection, card access, fire detection and video surveillance systems.
  • Use the Track It program to respond to customer complaints for service to our IT systems;
  • Provide timely response and coordinate service through the Central Monitoring Station Coordinator
  • CSO will interact with all employees, vendors, and visitors at Headquarters to ensure that service request are answered and complete
  • CSO will identify potential hazards and risks to CMSD employees and assets, and visitors to the campus
  • Other responsibilities & duties as assigned
  • Qualifications

  • The Central Station Operator (CSO) will monitor video systems at Headquarters and remotely for all CMSD locations
  • CSO will monitor emergency alarm signals
  • Perform video checks and report maintenance issues
  • Update system information and document activity
  • Monitor all services including intrusion detection, card access, fire detection and video surveillance systems.
  • Use the Track It program to respond to customer complaints for service to our IT systems;
  • Provide timely response and coordinate service through the Central Monitoring Station Coordinator
  • CSO will interact with all employees, vendors, and visitors at Headquarters to ensure that service request are answered and complete
  • CSO will identify potential hazards and risks to CMSD employees and assets, and visitors to the campus
  • Other responsibilities & duties as assigned
  • Education

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