Service Advisor
Bud’s Spas and Pools
Ancaster, On
3d ago

Reporting to the Service Manager, the Service Advisor will often be the primary liaison between the customer and Service Department for the scheduling of all service related activities.

This individual will field general inquiries from customers ranging from product and equipment sales and service, to water testing and equipment issues and malfunctions.

As the "go to" customer contact, this role requires broad technical and product knowledge, and a commitment to delivering a superior level of service at every opportunity.

  • This is a vitally important position within the organization; it can be challenging, demanding and time consuming; it can be sometimes frustrating and often rewarding;
  • but in every respect, it is an essential component of a customer-centric company dedicated to providing truly outstanding service.

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