Goods Flow Manager (Outflow) FT - 35+ hours per week
IKEA Group
Ottawa, Ontario
2d ago


Accountable for planning, organizing and monitoring the store goods flow process from goods receiving to sales locations replenishment, fulfilling the goal to be ready before store opening and that areas of responsibility are in-shape as new.

Responsible for securing all prerequisites are met in my area including people, tools, working methods and communication networks to contribute to an efficient range administration process in my store (space dimensioning, goods allocation).

Responsible for minimising local-local shortages in my store and securing that store stock is available for our customers.

Taking accountability for handling damages in my store and working with my colleagues to identify the root cause of recurring damages and taking appropriate action to minimise the reoccurrence of these in future.

Optimising the utilisation of existing logistic capacity in my store (space, equipment and people) and securing efficient goods flow, by ensuring all handling equipment is maintained to a high standard and functions effectively.

Actively contributing to the creation of the store business plan and converting business plan goals into clear logistic actions within the goods flow area.

I take responsibility for executing relevant actions within this plan. Provide an inspiring and motivating direction for my co-workers and engage them fully in the tasks of becoming leaders in Life at Home and generating sales growth.

Create an environment where the IKEA culture is strong and where the diversity of our customers and co-workers is valued.

Lead by example, being the goods flow expert in my store, sharing my competence to grow the overall knowledge and skills of the team and the store.

Recruit my team through IKEA values by identifying what skills are needed now and in the future to achieve the objectives of their role.

I also identify the motivations and capabilities that will complement my existing team. Committed to the development of my team.

Together, we develop individual personal development plans to reflect the business and personal development needs. I support them in achieving these goals.

I set my goals based on the global and agreed KPIs. I constantly monitor our performance against agreed goals, adapting and taking action accordingly.

I ensure all goods flow initiatives grow our business and support the sustaining of long-term profitability.


The following motivations are essential : The IKEA values reflect my own values and give me energy. I am passionate about growing business and people together using the experience and skills of our people in the best way.

I am driven to exceed my goals. I enjoy working in a fast-paced and future-oriented environment. I have a desire to learn and want to improve my skills, using this to the benefit of IKEA and for growing personally.

I am interested in retailing and supply chain logistics with a strong desire to maximise turnover, create profit and improve our customers’ shopping experience.

I have a strong desire to create a foundation, maintain operational excellence and contribute to the development of the IKEA Retail Logistics business within my area of responsibility.

Ability to set expectations for others and provide clear direction and follow up. work as part of a larger team. Experience of managing / leading and developing a team, preferably gained in a retail / commercial or supply environment.


We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs.

If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us.

We’re passionate about working together to improve the customer experience at IKEA! Apply for job in a new window

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