Organizations across the globe rely on OneSource Virtual for Workday services, support, optimization, and consulting. We create solutions built on the Workday application that empower customers to become strategic HR organizations, then scales with them as they grow.
To date, OneSource Virtual offers HR outsourcing, IT outsourcing, application optimization, and consulting services to 500+ customers that represent more than 35 percent of Workday’s customer base.
The Engagement Manager will be responsible for ensuring the successful implementation of the Workday solution for key accounts.
The position will work with each client and implementation team as the focal point for all tactical deployment decisions and schedules, serving to ensure that projects execute on time and budget for delivery of Workday HCM solutions of varying complexity and scale.
The Engagement Manager will be the primary communication conduit in their engagement between the sales, implementation team, and end client / customer;
combining solid organizational and technical skills with experienced business acumen to guarantee delivery success.
Essential Duties and Responsibilities
Identify and analyze business needs and requirements
Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal
Provide guidance and mentoring to implementation team
Ensure projects are properly staffed and planned
Ensure projects are delivered with the budget and on-time
Work with client to identify / resolve all issues that could impact project scope and / or time-frame
Handle and track all correspondence between client and implementation team on project status and additional requirements
Ensure client takes advantage of Workday system
Be a liaison for implementation team when interacting with sales and / or development team
Identify opportunities to position other service offerings
Assist in the transition of the customer from implementation team to client services team / support
Experience / Training Required
Business Degree in Management or Management of Information Systems required
5+ years’ experience project managing HCM, Payroll or Financial implementations for large, complex organizations
Workday certification required. If not Workday certified, must obtain Workday HCM certification within 60 days of hire
Consulting experience either as an internal consultant or with a software consulting company
Experience implementing one of the following : PeopleSoft, SAP, Oracle and / or Workday preferred
Working knowledge and language of the following business areas : Human Resources, Benefits and Payroll
Previous experience with a major systems integrator and / or an ERP software company a plus
Project Experience a plus with PMP certification not required, but preferred
Excellent organization, time management and communication skills
Passion for customer service
Travel 25 - 40%
THIS POSITION WILL BE LOCATED IN CANADA
Proven success working in and / or leading teams using a structured project methodology
Proven ability to manage and motivate diverse teams - multi-company, cross-functional / remote teams - to deliver programs and projects on time and on budget
Ability to work with little to no supervision and direct the actions of others
Superior presentation skills, both graphically and verbally
Able to administer business programs including financials and related reporting
Ability to manage project team members consisting of Workday Consultants who are assigned to consulting engagements
While delivering a project, the ability to recognize opportunities for additional services
You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work.
As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team.
OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.