Retail Trainee, Montreal
Christian Dior Inc.
Canada
19d ago

JOB PURPOSE :

The Dior Retail Trainee participates in a program designed to identify and develop future talent for the organization in our retail boutiques.

By working closely with their Boutique Manager / Director, the Trainee supports the organization's short and long-term objectives through day to day operations and delivering the best in class client service per Company standards.

Profile

TASKS AND RESPONSIBILITIES :

  • Collaborate with their retail team to develop initiatives to improve business results, presents plan to Management team
  • Ensure that each customer receives outstanding service by providing a friendly and welcoming environment, which includes greeting and acknowledging customers, maintaining housekeeping standards, having solid product knowledge and all other aspects of customer service
  • Assist in floor moves, merchandising, display maintenance, and housekeeping
  • Assist in packing or wrapping customers' merchandise, when necessary
  • Arranges and coordinates client appointments and events as needed
  • Provide support when needed to the selling floor
  • Participate in Boutique operational procedures and inventories
  • Use proper telephone etiquette when answering the phone, taking messages, answering customer inquiries, and when transferring calls
  • Assist in efficiently ringing on registers and accurately maintain all cash and media at the registers
  • Maintain orderly appearance of register area and keep supplies stocked
  • Any other tasks as assigned from time to time
  • SKILLS AND COMPETENCIES :

  • Ability to communicate in a clear and concise manner with internal and external groups
  • Strong time management skills and prioritization
  • Ability to multitask and show flexibility across priorities
  • Ability to operate all equipment and programs necessary to perform the job
  • Ability to work a full-time schedule, with varied hours / days
  • Ability to establish and maintain good working relationships with all levels of the organization and the public
  • Willingness to adhere to all company policies, procedures, regulations, and standards
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