Customer Service Representative - Dorval
Randstad Canada
Montreal, Québec, CA
2d ago

We are currently looking for a customer service representative who will be the face of the company in Dorval.

As part of your duties, you will be the first responder when clients or customers call the company. You will have to answer to different problems (car accident, water damage.

  • etc). You will be the first person to talk to the insured in need. You will therefore need to be calm, polite and have the ability to properly supervise the call.
  • It will be imperative to remain calm and take the right information in order to properly direct the call to the right department.

    In addition, you are in charge of opening files for the new program

    Someone who is comfortable creating client files

    Booking meetings

    Speaking to people on the phone

    Advantages

    Monday-Friday 7AM-3PM or 11AM-7PM (35 hours a week)

    Saturday 2X a month 10AM-3PM

    Salary 30,000$-40,000$ (based on experience)

    Free Parking

    Easy access by car or public transport

    Medical, Dental benefit packages

    Pension Plan

    350$ spending money for (Sports, Clothing etc..)

    Qualifications

    Someone who is not afraid of dealing with problems

    Perfectly bilingual English / French written and spoken

    Computer oriented Word, Excel, Outlook

    Experience in customer service

    Calm and willing to work on the phone

    If interested in this role or know someone who would be a good fit please send your CV to brandon.freger randstad.ca or quynh-

    mai.tran randstad.ca or sean.lynch randstad.ca

    Phone Number : 514.620.4664

    Fax Number : 514.620.3585

    Randstad Canada

    Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

    Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.

    Information received relating to accommodation measures will be addressed confidentially.

    For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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