Director Branded Retail
Rogers Communications
Toronto, ON, CA
3d ago
source : PostJobFree

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind.

To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize her dream.

A sports fan celebrate a special moment.Because we believe connections unite us, possibilities fuels us, and moments define us.

The Regional Director is accountable for ensuring achievement of key performance metrics for consumer and small business across all Corporate Stores.

They will be challenged with driving employee engagement to improve customer experience with a direct impact on improving customer experience in stores.

You will work closely with corporate partners, other Regional Directors and Area Managers within Ontario to implement strategic initiatives and achieve desired performance.

You have a commitment to operational excellence that is driven by your passion to deliver on the customer experience. You possess strong business acumen and are known for developing strong relationship you can leverage both internally and externally.

Responsibilities : Assign quotas to Corp Retail storesDevelop and align quarterly plans to deliver resultsAnalyze daily the results of each area in regionDevelop, with regional marketing and others, gap closure tacticsExecute on key programs as requestedEnsure corporate stores meet standards for store appearance (merchandising)Performance manage areas on store operations policies / proceduresReview store performance on an ongoing basis.

Own and maintain plans for optimization by market (open, close, relocate, consolidate)Leverage DEC / RDDG processes to execute against location plansEnsure profitability is a key criteria in all store location decisionsMotivate, coach and performance manage the team to deliver resultsRegular time in field with Area and Store ManagersDrive a sales performance culture and reduce employee attrition ratesEnsure focus on hiring decisions, on-

boarding and development plans. Emphasis on Store Manager development.Qualifications : 7-10 years multi-unit retail management experience in a senior area or regional leadership roleProven ability to develop and drive a word class sales and service culture and make strong hiring and retention decisionsPost-

Secondary degree in business management a strong assetExcellent verbal and written communication skillsSuperior organizational and planning skillsProven ability to develop, foster and maintain relationships with internal and external customersSchedule : Full timeShift : No SelectionLength of Contract : Not Applicable (Regular Position)Work Location : 333 Bloor Street East (012), Toronto, ONTravel Requirements : Up to 50%Posting Category / Function : Retail (Store Management / Corporate) & Store ManagementRequisition ID : 155610Together, we'll make more possible, and these six shared values guide and define our work : Our people are at the heart of our successOur customers come first.

They inspire everything we doWe do what’s right, each and every dayWe believe in the power of new ideasWe work as one team, with one visionWe give back to our communities and protect our environmentWhat makes us different makes us stronger.

Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential.

At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best.

Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work.

You can also reach out to our team at to begin a conversation about your individual accessibility needs throughout the hiring process.

Posting Notes : req strategyPage

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