Senior Developer, Loyalty Experiences (English Services)
Toronto, Canada
3d ago


Working at CBC : At the CBC, we all have a story to tell. What’s yours? If you share our passion for Canadian storytelling and you wish to help us engage with individuals and communities across our various digital platforms, this is where you’ll want to be! Every day, you will have an opportunity to shape the way in which Canadians see themselves reflected in our digital services.

Your work will have a direct impact on how millions of Canadians from various communities connect with our products, with one another, and with the diverse voices that make our country so unique.

You will have the opportunity to play a part in enlightening and entertaining Canadians through our innovative work in building the mediums that deliver our content.

We are an innovative hub, where the talented professionals we work with are respected and valued for their contributions.

Our product teams are vibrant and our work culture strives to achieve the highest standards of diversity and inclusion. We believe that hiring people with different career paths and backgrounds is fundamental in our shared success and in building healthy and highly performant teams.

When you join our mission, you are not only shaping the vision of the CBC, but the future of our country. Why is this role important?

CBC / Radio-Canada is the largest broadcaster in Canada and this team is at the very heart of its membership experience.

The Loyalty Experiences (LEx) team is responsible for building, maintaining and supporting the workflows that enhance our audience experience through audience-facing products such as the CBC Member Centre, CBC Newsletters and the Newsletter Subscription Centre.

This team also supports CBC’s presence on Google AMP and Apple News, and its use of Cheetah Experiences. In this role, you will manage and be accountable for the technical implementations required to develop CBC’s membership offering across its digital products.

As a Senior Developer on the team, you will be working alongside a team of 3-5 developers, a QA Engineer, a Lead Developer, as well as a Product Manager, Product Owner, and an Agile Team Lead.

Here’s why we should work together : Our digital teams’ values - collaboration, learning, and continuous improvement - embody who we are as a people-focused, digital-forward employer.

We follow lean startup principles and use an Agile approach. Our dedicated people managers work closely with every individual to ensure we are leveraging their strengths, championing their ideas and supporting their pursuit of new skills and their desired career progression.

Here at CBC Digital Strategy & Products, we want you to be happy and feel good at work. It is essential that work be a safe space where our employees are able to share their authentic selves with one another and to push each other to challenge conventions.

Perks you can look forward to :

  • Flexible work schedules, allowing you to prioritize yourself, your family and your work;
  • Work from home opportunities;
  • Competitive total rewards package;
  • 20% of time for innovation, learning and development; wherever your interests lie;
  • Opportunities to work with cutting edge technology;
  • Opportunities for continued learning and professional development;
  • Opportunities to become a member of our Employee Resource Groups;
  • Pair programming and mentorship opportunities, where you can learn from the best in the industry and help coach new talent;
  • A creative and dynamic work environment, where your ideas and contributions can be heard, valued and respected;
  • A supportive management team committed to upholding the highest standards of diversity and inclusivity;
  • An environment which favours experimentation and an iterative approach in order to achieve the highest form of technical innovation.
  • How you will make an impact : You are an experienced developer looking to apply and build upon your skills in :

  • Working on the technical evolution of the Member Centre, the Newsletter Subscription Centre, BADJAM (for securely sharing user data across vendor systems) and ALAN (the database that underpins the newsletter offering)Contributing to the LEx codebase
  • Aligning on consistency in code standards and languages
  • Leveraging department tools and standards, avoiding duplication of efforts and divergence of codebases
  • Improving workflows, processes, code reviews, and technical design
  • Evolving the tech stack, ensuring quality and keeping abreast of new and best-of-breed technologies
  • Adopting workflow changes to implement unit tests, refactoring, technical debt
  • Helping the team to move faster, deliver quicker and more effectively
  • Striving for technical agility with an eye on measuring success
  • Supporting the Dev Lead, Product Owner and Product Manager to deliver on strategy
  • Qualifications

    What you bring to our team :

  • Proficiency in one or more mainstream modern programming languages, for instance Javascript. Comfortable with NodeJS. Exposure to frontend frameworks such as React
  • Strategic thinking to support goals across multiple teams
  • Data security and privacy best practices
  • Comfort in discussing / debating technical issues and approaches with others holding different perspectives and expertise
  • Knowledge of designing and delivering complex software solutions that are performant, scalable and resilient
  • Experience with holistic software development approaches that incorporate automation, observability, CI / CD techniques.
  • Assets

  • Demonstrated ability to drive innovation and improvements. Ability to learn and share knowledge on new technologies.
  • A problem solver and good communicator who takes ownership of the work they do, sees problems as opportunities, and shares new ideas.
  • A dynamic individual who loves to learn and connect with others.

  • Degree (BA, BSc) or diploma in a Software Development, Science or Engineering related discipline, delivered by a recognized learning institution.
  • Candidates may be subject to skills and knowledge testing. All employees of CBC / Radio-Canada are required to be fully vaccinated against COVID-19 as of December 1st 2021 unless exempted based on a medical / religious ground.

    As per this requirement, employees must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site.

    This is a condition of employment and it applies to all employees. Should you reach the point in the selection process where it is necessary to verify if you meet the conditions of employment, you will be asked to provide an attestation confirming your COVID-19 vaccination status.

    At the CBC, we recognize that not everyone takes the same path when it comes to building their skills. We value diversity of thought and of experience, and we are excited to hear from you! Hands-on experience, intelligence, innovation, a passion for learning, and a team-focused approach can combine to form the best set of qualifications.

    If you feel you meet most of the qualifications and you are excited by the possibility of adding to the rich culture of the CBC, take a chance and express your interest by applying now! If you’re interested in reading more about the various backgrounds of the talented people that make up our teams, our exciting new projects, and what we’re currently working on, check out our Digital Labs blog on Medium! CBC / Radio-Canada is committed to being a leader in reflecting our country’s diversity.

    That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country.

    That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster.

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