Member Services Supervisor - Birdshill Branch
Access Credit Union
Winnipeg, CA
18h ago

Description :

Member Service Supervisor- Access Credit Union Birds Hill Branch

traditional bankers need not apply.

On July 1st, 2022, Access, Noventis and Sunova Credit Unions will be merging to form Manitoba’s largest Credit Union! As Access grows, so do the employment opportunities! This is a great time to apply and pursue a career with Access.

If you are ready to take on a leadership role with one of Manitoba’s most dynamic and unique financial institutions, we may have the perfect opportunity for you.

Reporting to the managing partner, the member service supervisor will achieve branch results through his / her ability to lead and develop the member services team and help realize the ultimate goal of building lifelong relationships with members while providing the best possible financial services advice and solutions.


The Member Service Supervisor will lead their team to success by :

  • Modeling and promoting the Access purpose statement and culture code.
  • Creating, communicating, and executing strategic action plans to support corporate vision and goals.
  • Recruiting superior performers as employees of Access.
  • Designing succession and development plans to recognize and grow high potential performers.
  • Establishing productive relationships and partnerships.
  • Coaching team to achieve superior performance.
  • Responding to, completing, and communicating essential written and verbal information with corporate partners, members, and team within requirements and deadlines.
  • Promoting a team culture of innovation, continuous improvement, and root cause problem solving.
  • Member service

    The Member Services Supervisor will accept ownership in all areas of member service by :

  • Performing due diligence and ensuring adherence to corporate and legislative compliance in all activities, performance, and dealings.
  • Executing projects within established timeframes and requirements.
  • Collaborating to ensure continuous improvement of processes, products, procedures, and service.
  • Providing direction and educating others on Access products and services.
  • Community involvement

    The Member Service Supervisor will represent Access in the community by :

  • Seeking out opportunities to participate in and support community initiatives.Maximizing opportunities to grow market area and establish relationships with members and potential members within service area.
  • Staying current on community issues and representing Access when relevant and advantageous to do so.
  • Qualifications

  • Completion of grade 12
  • Complete of, or enrolment in, a post-secondary degree or certificate
  • Access Credit Union has opportunities for personal and professional growth within an environment that promotes continuous learning and cooperative values.

    Salary is negotiable dependent on skills and experience and we offer an excellent employee benefits package.

    To learn more about why you should want a career with Access Credit Union, or to apply for this position please logon to our website www. and complete the online application under careers including your resume and cover lette r by Monday, July 4thth, 2022.

    Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

    Please visit our Employment Opportunities online portal to apply with your resume and cover letter.

    We thank all applicants for their interest. Only those under consideration for the position will be contacted.

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