Under the supervision of the Customer Service Manager, the successful candidate has an innate sense of hospitality and is motivated by guest satisfaction.
He is naturally focused on details and his excellent analytical skills enable him to ensure the proper accounting management of the institution.
Night bird, he likes to evolve in a sometimes-unpredictable environment where his creativity and sense of initiative are undeniable assets.
Friendly and professional, he has an open and empathic attitude toward customers and promotes effective communication with the internal and external services of the establishment.
Your role as a night auditor
Perform all accounting tasks night of the hearing;
Produce reports and deliver them to the leaders;
Reconciliation of deposits;
Ensure safe premises and guests;
Provide exceptional service to our guests;
Make phone calls and route;
Use discretion and respect the privacy of the guests;
Perform any other related task with enthusiasm.
Essential assets required
Sense of responsibility, initiative and a large autonomy are essential;
Attention to detail and concern for work well done;
Excellent analytical skills;
Able to manage creatively and professionally unforeseen situations;
Collaborator, positive and excellent communicator;
Relevant experience in hotel reception;
Knowledge of the local area and tourist points of interests;
Good knowledge of Office Suite;
Knowledge of a hotel management software (Opera, an asset);
Training in Hotel and / or Accounting (asset);
Flexible availabilities (weekdays and weekends).