The Bilingual Human Resources Generalist acts as a business partner to assigned client groups, provides sound guidance and advice to management and team members on human resources management-related matters in accordance to applicable legislations and internal policies and processes to assist the client groups and the organization in mitigating human resources management-related risks.
In addition, the Human Resources Generalist provides recommendations, develops and implements solutions to assist the client groups and the organization achieve improvements in areas including but not limited to employee engagement and satisfaction.
At this position level, the individual is responsible for :
Leading assigned human resources management-related projects of low to moderate complexity and / or of more limited to moderate impact or scope
Participates in, supports and coordinates components of human resources management-related projects of high complexity and / or impact to the organization
Greater proportion of client groups with requirements of low to moderate complexity
KEY DUTIES & RESPONSIBILITIES
Acts as a business partner to assigned client groups
Provides sound guidance and advice to management and team members on human resources management-related matters in accordance to applicable legislations as well as internal policies, processes and procedures.
Exercises sound judgment to ensure effective risk management and mitigation
Investigates and resolves employee relations matters. Consults with internal or external legal counsel where required
Collaborates with relevant human resources management team members and external vendors to address specialized human resources management-related matters including but not limited to benefits, compensation, training, disability management, labor relations
Collaborates with Human Resources team members and other relevant stakeholders to support the execution of strategies, programs and initiatives to drive organizational changes
Partners with assigned client groups to diagnose human resources management-related issues, understand and anticipate needs.
Recommends solutions in alignment with business requirements and collaborates to implement
Provides recommendations, develops and implements solutions to assist the client groups and the organization in achieving improvements in areas including but not limited to employee engagement and satisfaction, recruitment, leadership and career development
Collaborates with Human Resources team and other relevant stakeholders in the review, refinement and / or development of human resources management programs, policies, processes and resources.
Participates in the delivery of higher impact training sessions and may lead and facilitate training sessions of low to moderate impact and / or scope.
Leads recruitment efforts for assigned client groups, more particularly our corporate payables / financial and customer service roles.
Develops and maintains a robust talent pipeline using various sources including but not limited to social media and participation in networking events.
Identifies, recommends and implements recruitment channels, tools and resources
Leads human resources management-related projects and initiatives more particularly for new employee on boarding and retention.
Other duties as assigned
Knowledge & Skills
Community college or university degree preferably in business administration
2 or more years of work experience in a human resources generalist role
Solid knowledge of human resources management-related legislations such as the Employment Standards Act applicable to assigned province(s).
Understanding and knowledge of human resources management disciplines including but not limited to compensation, pension and benefits, labor relations, training
Solid ability to establish trust and credibility
Solid consulting skills along with strong business acumen and ability to accurately assess business issues and provide sound advice and solutions
Strong ability to exercise sound judgment
Solid project management skills
Fluently bilingual in both official languages (English and French)
Fully competent at persuading and influencing stakeholders to achieve desired outcomes
Solid relationship management abilities with ability to develop and maintain relationships with individuals at all position levels
Exceptional interpersonal skills
Licenses and / or Professional Accreditation
Certified Human Resources Professional (CHRP) Certification from Human Resources Professional Association would be considered an asset