Manager, Human Resources
Toronto, Ontario, Canada
6d ago


include but are not limited to :

  • Develops an in-depth understanding of Baycrest’s operations in order to integrate strategic Human Resources into their business
  • Provides expertise, support and guidance on functions and practices related to Human Resources
  • Acts as the lead customer service agent for a designated portfolio, receiving issues / complaints and facilitating timely resolution to the satisfaction of management clients
  • Monitors and analyzes human capital measures for a designated portfolio to support management decision-making, short- and long-range planning and strategy development
  • Provides policy, legislation and collective agreement administration and interpretation services to managers and employees
  • Leads labour relations functions including Labour-Management Committees ( LMC’), grievance administration, collective bargaining and issue investigation and response
  • Works independently and in teams to plan, organize and implement projects related to the continuous improvement of Baycrest Human Resources programs and services
  • Takes a client-centered approach to provide responsive, effective, timely, proactive support to meet all HR service needs
  • Stays current with HR best practices and is self-directed in improving existing systems and processes to maximize effectiveness and efficiencies
  • Initiates and develops respectful and collaborative working relationships with peers and associates in other departments across Baycrest to foster a productive, supportive work environment
  • Qualifications include but are not limited to :

  • University degree in Human Resources Management, Labour Relations or related field of study is required
  • Certified Human Resources Leader certification is preferred
  • Minimum of 5 years of senior level experience in a Human Resources, with an emphasis on Labour and Employee Relations
  • Extensive experience conducting effective workplace investigations
  • Previous experience working in a multi-union, non-profit organization; experience in a complex health care facility (Hospital and / or Long-Term Care facility) is strongly preferred
  • Extensive knowledge of applicable legislation and regulations, including the Employment Standards Act, Labour Relations Act, Occupational Health & Safety Act, Long-Term Care Act, Hospital Industrial Labour Disputes Act
  • High comfort level interpreting and applying the provisions of collective agreements
  • Leverages effective interpersonal and stakeholder engagement skills to establish trust and ensure effective communication at all levels of the organization
  • Superior verbal, written, listening, attention to detail and presentation skills
  • Excellent organizational, planning and time management skills, with ability to manage multiple, often competing priorities
  • Knowledge and proficiency with Human Resources Management Systems and MS Office Suite (advanced)
  • Ability to thrive in a fast paced, partner-focused environment
  • Apply
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