Note : We are hiring from the entire province, not just one city or region.) Travail à domicile Postes BILINGUE 2019
Nous recherchons également un représentant du support technique : vous devez maîtriser l'anglais et le français et être disponible entre 9 h et 21 h 30, heure de l'Est, sept jours sur sept.
Note : We are hiring from the entire Novia Scotia area, not just one city or region.)
You might be asking yourself : Who is Concentrix?
Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers.
travel and transportation; energy and public sector. We are Different by Design.
Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home.
For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent answering that call on behalf of one of our clients.
These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.
In order to provide that customer support and services to our brands, we need YOU!
Why Concentrix Anywhere?
We offer paid training and employee benefits too! You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.
Our culture is made of nine statements that we use as a guiding principle for our everyday business!
Where Are We Hiring?
We are currently hiring in 10 provinces (see full list of locations on our website).
This particular job requisition is only for (Novia Scotia residents. If you are not physically residing in Novia Scotia please do not apply to this requisition.
Please visit our website and apply to the appropriate position
We have three types of work at home positions that we hire for regularly : Sales & Service, Customer service and Technical Support Representatives.
Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.
Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.
Minimum Requirements / Additional Info :
High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position).
You can work from a laptop, but will need to be hard-wired while working.
External monitors are permitted for laptops)
Well, we need you to take pride in providing that same great service to others.
Career Framework Role
Has program required basic skill set to perform routine tasks within simple processes but lacking program / product specific knowledge.
Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures.
Starter without sustained metric performance levels.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an EEO / AA / M / F / Vet / Disability Employer.