Field HR Manager
Americold Logistics
Brampton,, ON, CA
5d ago


Americold provides temperature-controlled warehousing and transportation to food producers, restaurants, schools, and retail outlets such as grocery stores.

We're proud to provide an essential link in the food industry supply chain and to help put food on tables around the world.

Based in Atlanta, Georgia, Americold owns and operates temperature-controlled warehouses around the world. We have over 16,000 associates and offer a wide variety of career opportunities - from warehouse forklift operators and supervisors to accounting, administration, business development, customer support, engineering, transportation, and technology solutions positions.


Primary Responsibility :

Based in Brampton, Ontario the Human Resources Manager for Canada will be an integral member of the Canadian leadership team.

The Human Resource Manager in conjunction with the North America Human Resource Director for the West. This role is a key member of the Americold HR Business Partner team assisting in leading and directing the Human Resources activities for a defined District.

Partners with District Operations Directors and other Operations leadership members to assist them in creating and executing their business strategy.

Autonomously manages the demands of the day-to-day District Human Resources needs, and works collaboratively with the Operations team to serve the business.

Partners with other HR partners and business leaders to identify and prioritize needs and formulate strategies for three (3) key pillars within the HR District functions : Business Partnership, Employee Relations, and Human Resources.

Essential Functions :

Business Partnership : Assists in driving District business results and solving business challenges through developing relationships and building trusted partnerships with Operations and other HR Partners and management teams.

  • Provides advice, support and guidance to operational leadership teams on associate relations matters and compliance of workplace policies & procedures.
  • Possess informed knowledge of applicable legislation to include but not limited to the Employment Standards Act, Labor Relations Act, Canadian Human Rights Code, Occupational Health and Safety Act (OHSA) and Accessibility for Canadians with Disabilities Act in both union and non-union environments.

  • Serves as a primary consultant and HR resource to help drive the delivery of the Districts business objectives by advising facility management with policies, procedures, programs, and technical Human Resources questions, and assisting them in developing problem-resolution strategies.
  • Organizes and interprets data from multiple sources to identify common trends and implications relevant to the business and designs appropriate solutions.
  • Acts as single point of contact and trusted advisor for the Operations employees and management team in the Region.
  • As needed or as necessary, engages in due diligence efforts related to acquisitions and helps drive the successful integration of newly acquired associates.
  • Partners with the Talent Management team to lead talent reviews and succession planning programs in the Region.
  • Works closely with Operations leadership team members in the District to gain a comprehensive understanding of the business in order to support it effectively.
  • Acts as a liaison between managers and employees by connecting them to appropriate HR departments and / or resources
  • Employee Relations : C reates a positive work environment by proactively resolving performance issues and associate concerns through open dialogue, effective and timely issue resolution, trust, and collaboration.

  • Creates an environment where people can do their best work.
  • Counsels and coaches leaders / managers on talent issues including performance management, high potential employee identification, and poor performer reduction.
  • Identifies skill gaps in the existing population, and deploys strategies working with appropriate partners to close those gaps.
  • Conducts and oversees confidential investigations into associate complaints and sensitive work-related issues, partnering with the legal department as appropriate;
  • acts as an escalation point for employee conflicts and compliance issues.

  • Prepares, updates, and recommends employment processes, policies and procedures to ensure alignment to Company’s goals and business objectives and to maintain compliance with federal, state and international employment laws.
  • Human Resources : Leverages positive working relationships with Regional Operations leadership and employees to create exceptional business outcomes.

  • Directs, coordinates, and administers Human Resources programs, analyzes their impact on District Operations, and partners with appropriate business leaders and resources to develop implementation strategies and / or solutions.
  • If applicable, assists local management and human resources staff to interpret, communicate, and administer collective bargaining agreements, and provides guidance to local operations and on union employee matters.
  • Works with vendors to resolve problems and improve program effectiveness.
  • Implements employee Benefit and Compensation programs in the District, maintains an awareness of, reports on trends and impact(s) on employees, and devises or partners with appropriate individuals to devise and implement solutions.
  • Qualifications

    Qualifications & Experience :

  • Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a relative field from an accredited college.
  • An MBA and / or a Masters in Human Resources, Certified Human Resources Professional (CHRP) designation highly desired.

  • Seven (7) years of total experience in Human Resources and Payroll in large complex organizations, preferably in an industrial, supply chain or distribution environment.
  • Knowledge & Employment Standards :

  • Ensure compliance with Canadian employment law; Comply with all corporate and local policies. Ensures effectiveness, efficiency and compliance with applicable legislation and internal policies to ensure best practices and compliance are established and maintained.
  • Demonstrated experience and knowledge of various Human Resources areas including Benefits, Training, Workers Compensation, Recruitment, Compensation, and Minority Outreach.
  • Demonstrated ability to succeed in a fast-paced, matrix organization where the ability to partner, influence, and positively challenge business leaders and stakeholders is necessary to deliver relevant best outcomes.
  • Demonstrated proficiency in computer programs and platforms such as MS Outlook, and Office (including Word, PowerPoint and Excel).
  • Demonstrated proficiency with Learning Management Systems and tools such as Success Factors preferred.

  • Demonstrated project management skills, including the ability to lead, facilitate, influence, and organize people, projects, and deadlines.
  • Demonstrated ability to influence and engage business partners and gain support for solutions to talent challenges.
  • Demonstrated communication skills necessary to communicate professionally, both written and verbally with individuals at various levels of the organization, external contacts, customers, and potential customers.
  • Demonstrated leadership, management, and coaching skills sufficient to lead and manage the work and performance of both direct and indirect reports.
  • Demonstrated problem solving, analysis, and decision-making skills, including the ability to use metrics and data analysis to identify and resolve issues.
  • Demonstrated ability to work independently and in a team, as well as to establish and maintain effective working relationships at various levels of the organization.
  • Demonstrated strategic and creative thinking with ability to translate abstract ideas into tactical concepts and effectively implement them.
  • Demonstrated integrity and code of ethics, including the ability to maintain a high degree of confidentiality.
  • Demonstrated ability to identify and solve problems in a fast-paced environment where deadlines and scopes may change regularly with little supervision.
  • Demonstrated functional skills in employee relations, labor relations, performance management, organizational development and change management.
  • Demonstrated coaching and employee relations skills necessary to develop trust-based relationships across various levels of the organization.
  • Demonstrated ability to create definition, clarity, and alignment amidst ambiguity.
  • Demonstrated consultative skills and keen ability and desire to identify systemic themes that can be addressed with HR solutions.
  • Physical Requirements & Abilities :

  • Must be able to sit for long periods of time, with frequent interruptions. Also must be able to repeatedly get up and down from chairs, and reach or bend for several hours per day.
  • Must possess manual dexterity with normal hand and finger movements for typical office work.
  • Must be able to talk, hear, and see sufficiently to complete assigned tasks.
  • Must be able to relate to others beyond giving and receiving instructions sufficient to partner with colleagues and employees without exhibiting behavioral extremes.
  • Must be able to perform work activities including reasoning, negotiating, instructing, persuading, or speaking with others and respond appropriately to constructive feedback from executive management
  • May be required to travel by automobile and / or airplane for business-related purposes.
  • May be required to visit or work entire day in facility operations in temperatures at or below freezing for short or long periods of time or as needed or as necessary.
  • May be required to carry loads related to travel and occasionally lift, carry, position, or move objects weighing up to twenty (20) pounds.
  • May be required to use various electronic tools.
  • Americold is an Equal Opportunity / Affirmative Action Employer

    EOE / AA M / F / D / V DFW

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