Bilingual Customer Service Representative - Spanish-English
Montreal, Quebec, CA
1d ago

When everything's connected, how we connect is everything and we’d liketo connect with you too! We are looking for you to help us deliverexceptional customer experiences as a Bilingual Customer ServiceRepresentative - Spanish-English in Montreal Canada.

This position requires fluency in Spanish and English.) About TTEC

We help global brands provide a great experience to their customers,build customer loyalty, and grow their business. We were founded on one guidingprinciple : customer experiences that are simple, inspired, and more humandeliver lasting value for everyone.

Your role brings that principle tolife.

Life at TTEC

As a global company, we’re always on. When one of us is going to bed, acoworker half-way around the world has already had their coffee (or tea) and isready to grab the baton and run with it.

We work at a fast pace around here andwe’re not one for keeping the status quo. But just because we’re busy, itdoesn’t mean we don’t know how to have fun.

We’re passionate about throwingcompany events that bring us together to laugh and celebrate each other’sachievements. We’re also big on taking time out for professional developmentand giving back.

TTEC Montreal is renewed for the new year with new clients, new salariesand many other great benefits. So, if you're looking for a professional lifefull of meaning, passion and career potential, keep reading ...

As a TTEC Bilingual Customer Experience Champion , You’llEnjoy :

  • Base salary up to $17.50 per hour
  • Permanent Full Time position
  • Health and dental benefits after 90 days
  • Paid training
  • Fun, talented and witty teammates
  • Knowledgeable, encouraging, and present leadership
  • Family-friendly environment
  • Free-spirited, theme-based employee events
  • Diverse and community-minded organization
  • Career-growth and lots of learning opportunities for aspiring minds
  • Additional benefits based on performance
  • On a typical day, you’ll :

    You'lluse your interpersonal and technical skills to deliver amazing customer servicein a contact center environment that enables you to experience all the rewardsa large, respected organization has to offer!

  • Accept inbound calls from customers
  • Provide stellar customer service
  • Gather information form the customer to make appropriate recommendations for new products and services
  • Effectively resolve issues or concerns
  • Why You? What You Bring :

    We are lookingfor customer service champions to help global brands deliver a great experiencefor their customers, build customer loyalty and to develop their business.

    We are looking to developthe Montreal team with exceptional people who meet the requirements mentionedbelow. If you recognize yourself and have these skills, you are the candidateswe are looking for.

  • Exceptional communication skills in Spanish and English(written and verbal)
  • Exceptional computer skills
  • Available Full Time without schedule restrictions
  • Ability to thrive in a dynamic environment
  • Six (6) months or more of customer service experience
  • Handy with MS Windows and other computer applications
  • Eligibility to work in Canada
  • Apply
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