Lead ServiceNow Developer
Kitchener, ON, CA
19d ago

Education is a right, not a privilege. Our mission at ApplyBoard is to make quality education accessible to students around the world.

  • Through our AI-powered platform, students from across the globe have access to the best institutions in Canada and the USA;
  • allowing them to easily pursue their educational dreams. Our experts help streamline the application process from submission to enrollment and take care of all the details in between.

    ApplyBoard now has the largest user-base in the study abroad industry in the world. We are backed by some of the most prestigious global venture capitalists in Silicon Valley, Toronto, and Beijing and are one of the fastest growing tech companies in the Waterloo region.

    Our team :

    We are a start-up built on innovation and diversity. Our team comprises of over 50% women, 10 nationalities and over 12 languages spoken! Over the last 3 years, we have grown to have employees internationally, with team members in Canada, Vietnam, China, India, and Nepal, with no signs of slowing down!

    The Role :

    ApplyBoard is hiring for a ServiceNow Developer to help build products to implement customer solutions on ServiceNow platform.

    ApplyBoard is creating a brand new workflow product with ServiceNow to impact thousands of students and schools across the globe.

    You will have the chance to build and grow the product from the ground up and impact our business direction.The ServiceNow Developer will be responsible for delivering on ServiceNow deliverables based on new marketing product / service offerings or externally on-

    boarding and managing customer implementations of ServiceNow.

    The role will start off as a contract with the potential to extend or convert to full-time if necessary.

    Responsibilities :

  • Lead the new ServiceNow product development initiatives at ApplyBoard
  • Configure the ServiceNow solution to meet identified business requirements, process guides and functional requirements
  • Responsible for ServiceNow platform administration, development, documentation and technical support
  • Configure / Customize ServiceNow including Workflows, Service Catalog, UI, Client scripts, Business rules, UI Actions, Script Includes etc.
  • Participation in the full software development life cycle : analysis, design, coding, testing and deployment into production
  • Developing, designing, configuring and rollout of new application modules, workflows and catalog requests
  • Responsible for troubleshooting any errors found in the ServiceNow configuration
  • Authoring and maintaining technical documentation
  • Loading, manipulating and maintaining data within / between ServiceNow and other systems
  • Performing system and integration testing
  • A strong desire to produce quality work, adopt standards and adhere to those standards
  • Provide input to assist with continual improvement
  • Requirements :

  • Development experience specific to the implementation of ServiceNow products
  • Proficiency in Javascript
  • Experience with relational database systems and SQL queries
  • Experience administering a ServiceNow instance including managing the overall security of the platform, configuring Service Level Agreements (SLAs), developing workflows, business rules, UI pages, UI actions, UI policies, ACLs, catalogue items, domain separation and updates of all other existing solutions requiring revisions
  • At least 2 years of experience with ServiceNow
  • Recent experience in senior development lead role
  • Nice to Have : ServiceNow Admin Certificated
  • What We Offer :

  • The opportunity to have an impact on a product that is positively affecting change to thousands of students lives every day
  • To work with a brilliant and globally diverse team that is the fastest growing in the Waterloo region
  • Highly competitive compensation package with stock options, great benefits, vacation and more to keep you healthy and happy!
  • Apply
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