Associate Credit OfficerAssociate Credit OfficerAssociate Credit OfficerAssociate Credit Officer
New Westminster, British Columbia, Canada
3d ago

What is the opportunity?

Using deep knowledge and experience of diverse RBC products, processes and services, you will fulfill and service complex RBC client transactions and investigations.

You will effectively analyze non-standard and / or specialized transactions and take ownership to resolve client investigations and / or process gaps, having some judgment in making decisions.

You will act upon continuous improvement’ activities and ensure a clear balance between the client experience and mitigation of operational / compliance risk, with full alignment to CB Operations business objectives and Our Collective Ambition vision.

What will you do?

  • Compile documentation and information required by Commercial Credit Analysts and Small Business Adjudicators.
  • Collect information from various host systems and liaise with team members to obtain non-host system information (e.g.
  • Financial Statements).

  • Track receipt of required documents and information and build files for CCAs and SB Adjudicators.
  • Ensure data integrity during file preparation and take action to correct errors in various systems (synergy, Casper, etc.)
  • Liberate CCAs’ time through front-end set-up administration, and communicating with Commercial Account Managers regarding required client financials and documentation.
  • Organize and clean-up Casper application before transferring to SB Adjudicators
  • Complete client letters, manage tracking sheets and ensure timely electronic storage of documents.
  • Manage incoming documents and ensure appropriate dissemination of information.
  • What do you need to succeed?


  • Proven efficient administrative and organization skills.
  • Experience working in a fast paced, detail oriented operations environment.
  • Ability to provide administrative operational support to several individuals.
  • MS Excel skills ability to import information into Excel.
  • Nice-to-have

  • Experience Synergy, CMS, CASPER, Panther and Covarity Dashboard.
  • What’s in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

    We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Opportunity to develop new skills and knowledge in 2 major lines of business : Commercial Credit and Small Business credit
  • A comprehensive Total Rewards Program including unlimited Enhance Performance Management compensation
  • Leaders who support your development
  • Ability to make a difference and lasting impact
  • Opportunity to take on progressively greater accountabilities
  • LI-IB1
  • Diversity and Equal Opportunity Employment :

    RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, protected veterans status or any other legally-protected factors.

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