About the Role
As a Senior Data Consultant, you will be part of the Data Services Team who is in charge of data delivery for Sustainalytics’ clients.
You will support accounts in North America, from onboarding to daily data delivery client inquiries. You will play an instrumental role in advising our prospects and clients on data integration (data feeds and API), help resolve issues and challenges and contribute to improving our client documentation.
Provide technical / data integration support for Sustainalytics’ clients (asset owners, asset managers, banks, insurance companies, and other financial institutions), closely collaborating with account management / sales team;
Advise on technical feasibility of new one-off / recurring deliverable requests and create samples in accordance with Data Services’ procedures.
Respond quickly to client queries to resolve issues, partnering with cross-functional stakeholders where applicable.
Support clients / account management / sales in accessing and understanding Sustainalytics’ data catalogue, providing context on product data models.
Interpret data connecting content knowledge (on Sustainalytics’ suite of ESG research products) with technical knowledge;
Create and manage client documentation;
Contribute to projects and product development;
Add strategic value, identifying opportunities for process optimization and QA enhancement.
Bachelor’s / Master’s degree in Computer Science, Information Technology, Business or related field;
Relevant work experience in data / IT consulting and stakeholder relationship management;
Superb communicator, customer-centric, solution-driven, striving for excellence;
Technical skills including SQL / Python / APIs knowledge / experience;
Comfortable working in a fast-paced and dynamic environment;
Inquisitive mind, integrity and teamwork skills;
Alignment with Sustainalytics’ mission, vision and values.
Sustainalytics is a Morningstar company dedicated to responsible investment with over 25 years' experience in ESG research and ratings.
With an extensive client base across asset managers, asset owners and investment banks, our mission is to provide the insights required for investors and companies to make more informed decisions that lead to a more just and sustainable global economy.
As Morningstar’s ESG center of excellence we are responsible for driving both the commercial success and innovation of its ESG products as well as its overall ESG strategy.
In these times, we rely on virtual team meetings and management practices, as well as a remote buddy program, to support a smooth integration in our virtual offices.
New team members are onboarded and start their first day with the company from the safety of their homes.
For more information, visit www.sustainalytics.com