Quality Specialist - Tic Tac/Repack
Thorntons
Brantford, ON, CA
4d ago

QUALITY CONTROL FOR THE PRODUCTION LINE

  • Applies the unique product quality requirements on the competence line until the maturation warehouse using the corporate information system (Portal - SAP- IPC - Fenice)
  • Issues, distributes and keeps updated and available to the auto-control operators and to any involved person, the require auto-control quality instructions and related forms, in relation to the production lines under competence.
  • PRODUCT QUALITY AND FOOD SAFETY SYSTEMS

  • Executes and evaluates risk assessments under own discretion, considering additional sampling and or unique controls where deemed necessary to ensure process control.
  • Ensure the execution of extraordinary sampling or additional quality controls on semi-finished goods with reference to specific issues.
  • Promptly provides support to the production department, in case of anomalies or quality issues along the production line, under discretion of PQM responsible.
  • Supports current and potential new customers through alignment of quality requirements and auditing requests.
  • Regularly supervises quality control activities performed by operators on the production line.
  • In case of issues or anomalies, work with all departments to implement corrective actions to prevent reoccurrence of the same issue.
  • Ensure quality and food safety checks are recorded and are conforming to the defined specifications
  • Cooperates with all supporting departments to pursue ongoing quality improvements (Technology, SSP, Maintenance, Health & Safety, Environment)
  • Periodically verifies effectiveness of the quality management systems by establishing, implementing and coordinating verification and validation activities
  • NON-CONFORMING PRODUCT

  • Manages the possible non-conformities according to criticality level
  • Manages the root cause analysis for NC and for consumer complaints
  • TRAINING FOR EMPLOYEES

  • Plans, organizes, provides and assesses effectiveness for training activities on various quality topics (traceability, food safety controls, CAPAs, cleaning and sanitation)
  • Supports operators to verify that the quality control activities completed and recorded correctly
  • Provides operators with all the necessary training gaps identified in the production unit to ensure competencies
  • TASTING AND SENSORIAL ANALYSIS

  • Guarantees tasting activities along the production line (training, recording, reporting of anomalies)
  • Participates in QDA taste sessions to ensure product conformance
  • HUMAN RESOURCE MANAGEMENT

  • Supervises Quality Product Specialists to ensure all production quality activities are performed
  • Oversee the day-to-day activities of the Product Quality Specialists
  • Ensure that all Quality Product Specialists are trained on all relevant procedures and operate in compliance with the work instructions
  • Organize work hours, vacation requests and performance evaluation for Quality Product Specialists
  • Ensure the Quality Product Specialists are trained for Health and Safety and Environmental aspects
  • ENVIRONMENTAL & ENERGY

  • To assist in the implementation of and conformance to the Environmental & Energy Management Systems within key process areas.
  • Who we are looking for :

  • Educational Degree in Food Safety / Microbiology / Food Science or related field
  • Experience in a food manufacturing environment
  • Knowledge of UGP Quality specifications, oPRP, CCP’s
  • Knowledge of raw materials, packaging components, production processes from manufacturing to packaging
  • Ferrero product technical knowledge (in connection with mechanical / industrial application) and technological knowledge (relating to the science of the process);
  • Knowledge of Ferrero Quality and Food Safety processes
  • Knowledge of ISO 9001 and FSSC 22000
  • Internal auditing experience is an asset
  • Ability to conduct presentations and training sessions
  • Excellent analytical and organizational skills
  • Ability to prioritize and handle multiple tasks and deadlines
  • Demonstrated ability to work effectively with others
  • Strong communication skills in a multi-cultural environment
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