What This Position is All About :
The full-time Vendor Compliance Analyst is responsible for thoroughly investigating supply chain related compliance chargeback inquiries and provides supporting documentation with clear communication to vendors and internal parties.
It is the analyst’s responsibility to support company objectives to improve compliance issues and resolve vendor inquiries on time and with exceptional written communication.
Who Are You :
Demonstrates ease in flexing all communication styles in order to build & maintain relationships
Has a good sense of time and is able to complete tasks in a timely manner by utilizing time management and organizational skills
An individual who is able to contribute to driving company results forward through their ideas with limited guidance and can effectively translate a strategy in an actionable plan
Customer focused with the ability to act promptly in routine situations and sees a clear plan of action to a positive result in the customer’s eyes
You Also Have :
1-2 years of experience in a customer service / email inquiries role in distribution, supply chain, logistics or related field
Strong written and oral communication skills
Ability to explain and strongly communicate company standards to internal / external parties
Ability to manage multiple tasks and competing priorities.
Ability to meet deadlines and strict SLAs (service level agreements)
Strong technical skills and comfort with different software applications
Proficient with Microsoft Office Applications, with a focus on Word and Excel
Must be flexible and work in a team environment
Knowledge of logistics, shipping and distribution terminology and concepts
As The Analyst, Vendor Compliance you will :
Research and analyze compliance chargeback inquiries from vendors and buyers.
Train vendors on compliance system processes.
Monitor all vendor inquires to ensure company standards are maintained.
Your Life and Career at HBC :
Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
A culture that promotes a healthy, fulfilling work / life balance
Benefits package for all eligible full-time employees (including medical, vision and dental).
An amazing employee discount
Thank you for your interest with HBC. We look forward to reviewing your application.
HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, HBC complies with applicable state and local laws governing non discrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensation and training.
HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.