If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the Ainsworth team today! Position Summary :
Reporting to the Manager, IT Infrastructure, the primary responsibilities of Sr. IT System Engineer role will be the integration of new companies onto company infrastructure and systems, coordination and execution of infrastructure related moves of company locations, provide design and architecture plans to the Manager, IT Infrastructure for approval before deployment, align with all IT standards and IT Infrastructure methods including but not limited to purchasing, change, and release management.
Experience in onboarding an acquired company’s IT infrastructure services into the acquiring company’s IT infrastructure.
Strong change, incident, and problem management.
Evaluates network requirements and develop hardware / software solutions to provide the required solution.
Share knowledge with Infrastructure Team, providing guidance, support, and subject matter expertise
Provide guidance and support for HelpDesk Staff and end users arising from ticket escalation and infrastructure initiatives.
Assist in the reliability, integrity, backup, and recovery of the company’s email, servers, network, security, voice, data centers, directory services, and data systems both physical and cloud-based
Participate in overall system and network performance
Participate in overall system and network Security
Assist in network and systems disaster recovery testing.
Participation in security activities including reporting, audit and remediation.
Coordinates and manages the installation of office and data center hardware and the associated software.
Provide support for all VoIP, and voice (telephone) related applications.
Ensures software licensing is up to date and accurate as it impacts new onboardings
Ensures IT documentation is created, up to date and accurate.
Ensures IT conventions and standards are adhered to.
Perform IT purchasing and recommendations.
Adhere to all company policies and procedures
Perform other duties as assigned by Management
Excellent communication, organization, interpersonal and writing skills.
High technical, analytical, logical and troubleshooting skills in using structured tools and techniques.
Ability to architect, develop and implement infrastructure changes.
Ability to work with others to determine information requirements.
Good interpersonal and communication skills (written and oral).
Solid project management skills
College or University degree in Computer Science (or equivalent credits in management and Computer / Systems related)
5-10 years experience in network, server, phone, and PC support.
Excellent knowledge of Microsoft Active Directory & and backup methods using Veeam, data synchronization, and some Tivoli Backup
Excellent knowledge of VMware and SAN
Excellent knowledge of Networking including WAN, VPN, Routing and remote communication
Practical experience with data center systems, and remote office infrastructure
Practical experience with cloud-based applications and infrastructure
Self-starter and willingness to acquire knowledge on own time
Excellent problem solving / analytical skills
Excellent interpersonal skills with a customer service mentality
Availability for occasional off-hours or weekend tasks
Core Technologies & Experience
Email : Office 365, MS Exchange 2010
Windows Server 2008 to 2016, Active Directory, Group Policy, User management
Mobile Device Management, AirWatch, mobile device hardware, software, application, and data transfer, data plan administration,
Virtualization, application, server, and desktop (Vmware, Microsoft, Citrix)
Backup infrastructure Veeam, Exagrid, Cloud
Virus / Spam Control using ESET, Trend
Phone system administration on VoIP; RingCentral, Cisco, Avaya
Networking experience cabling, switching, routing, VLAN, Cisco, Avaya, Meraki, Fortigate, ADSL, MPLS, routing protocols, QoS, SIP, SPF
Server and end-user hardware on IBM Lenovo, IBMx series
Helpdesk software using ManageEngine Helpdesk
Storage administration, RAID, SAN, NAS, SAN IBM
File Servers administration and security
Performance, Capacity and Lifecycle management of IT Infrastructure technologies.
Powershell, PowerCLI, Orchestration & Automation
Firewalls : Cisco, FortiGate, Meraki
Data Center infrastructure, power, racking, cabling,
Disaster Recovery and Backup operations
Workstation deployment automation, imaging, virtualization, WDS
Application virtualization, Application Packaging for laptops, and mobile
Hardware, service, asset, and license administration.
VPN : Cisco, FortiGate
SOX, ITIL, ManageEngine Help Desk and Audit Manager Plus
ITIL Foundations and higher preferred
Schedule : Shift : N / A
Length of Contract : N / A
Length of Contract : Work Location : Toronto
Work Location :
Travel Requirements : 20%
Travel Requirements :
While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.
Ainsworth is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.
Ainsworth is an integrated multi-trade company, offering an end-to-end services and solutions for all asset maintenance and refurbishment requirements of our customers.
We are continually striving to create better and more advanced products as well as provide the highest quality service. We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi-
trade company in the country! Join us . Make a difference.