Strategic Account Director
Influitive Corporation
Toronto, Ontario, Canada
4d ago

About The Job - Strategic Account Director

Influitive pioneered Customer Advocacy, and today 100's of Enterprises across the globe deploy our platform to target, gamify, and reward their top customers.

Customers are the heart of every business and can help companies win market share, drive upsells and prevent customer churn.

We partner with primarily the Customer Marketing and Customer Experience departments to help them achieve goals like driving more referrals, references, reviews.

Today, 8 out of the top 10 global software companies embrace our platform to drive more customer engagement. In this role, you'll consult directly with some of our enterprise clients' marketing and customer success teams, as well as selling to senior-level execs to grow and expand our key accounts.

And you'll do it all across North America.

How you'll make a huge impact here - and on your career :

  • Educate and guide stakeholders through the buyer's journey to help them learn how Influitive can grow their business and achieve their goals.
  • Dissect and qualify prospects' business goals to determine if Influitive can be a strategic investment for their business' growth.
  • Create amazing relationships with our clients' Advocate Marketers, Marketing and Customer Success executives (CMO / VP-level), and inspire these stakeholders to push the boundaries of their customer marketing and advocacy strategies with our platform.
  • Celebrate what our customers love about our platform, sharing case studies and stories to inspire clients in the process of identifying and pitching upsell and cross-sell deals.
  • Convert qualified leads into opportunities and close new business consistently at or above quota level.
  • Collaborate with your Sales and CSM counterparts, maintaining customer activity and prospect records in Salesforce and using tools such as Sales Navigator, Outreach, Gong to give you a defined approach
  • Visit customers and accounts for in-person presentations to key stakeholders and help secure a trusted relationship with clients.
  • Contribute to our awesome culture & make Influitive a great place to learn, grow and accelerate careers! Your voice matters and we always test and try before we go all in.
  • What an incredible candidate looks like :

  • Over 5 years of B2B SaaS experience growing mid market and enterprise accounts
  • You have a talent for solving sticky situations, creating consensus and turning customers into raving fans
  • Strong track record of success in sales and customer success, comfortable closing deals with an ASP of $50K+. Bonus if you've got experience successfully executing sales cycles with Marketing / Sales.
  • You can assist in scoping and mapping out an enterprise organization, looking for ways to deepen the Influitive relationship across the organization
  • You have a bias toward action and love to dive in and get stuff done
  • You're well organized and can handle managing a lot of accounts all at once
  • You're really approachable, got great energy that people gravitate toward and people will trust you to carry the Influitive flag
  • You are comfortable working with clients at any level in the organization, nurturing them as needed, and becoming a trusted advisor
  • You're naturally curious and confident, love to ask questions, listen and learn from conversations
  • You've got a competitive attitude and have previous experience crushing quotas
  • What our employees get from us :

    At Influitive, you'll find an empowering environment where people are inspired to do great work, learn and develop quickly as professionals as they fundamentally change the way companies develop customer relationships.

    In addition, you'll get some awesome perks, such as a MacBook Air, a team invested in your growth through training, a comfy Influitive hoodie and others.

    We offer every full-time employee competitive compensation in addition to generous benefits from day one, and stock options in the company.

    At Influitive, we believe that diverse and open teams perform the best.

    Fostering an inclusive environment where we can learn and grow from each others’ perspectives is an important element of our growing family.

    Influitive welcomes and encourages people from all backgrounds, abilities, experiences and perspectives to apply to join our team.

    We are committed to being an equal opportunity employer, and are happy to provide accommodations upon request at all stages of the interview process.

    If you require accommodations due to a disability, please contact us at talent influitive.com.

    If you're up for an adventure, we hope you'll apply to join our team!

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