Bilingual Sales Advisor
Mosaic
Kitchener, Kitchener, ON, CA
4d ago

Description

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Bilingual Sales Advisor

We are currently recruiting for a Bilingual Coordinator to work on a forward-thinking project with a major client, Whirlpool Canada.

This is a full-time permanent role

We are looking for highly motivated and driven individuals, with strong attention to detail, organizational and excel skills that want to start a career within an amazing company, in a fast paced environment.

The Bilingual Coordinator will play a critical role in providing product knowledge and sales support directly to sales staff in national big box stores, and act as the key point of contact for all their retail needs.

Responsibilities include :

  • Provide field support through phone, email and other channels for incoming sales related questions from Retail Sales Associates and the Field Retail Team
  • Maintain a high level of professional communication to internal and external stakeholders
  • Support the launch and day-to-day activity of an online product knowledge platform
  • Support ongoing projects in the areas of employee onboarding, field communication, data collection and vetting
  • Resolve problems by analyzing data and action to be taken and communicates them quickly and clearly
  • Reports on and monitors key performance indicators to provide key stakeholders with insight into trends and opportunities
  • Qualifications :

  • Bilingual (English + French)
  • Must have post-secondary degree
  • A high level of initiative, critical thinking and business acumen
  • Must be available to work shift work
  • 1 weekend shift every other week
  • 2-3 evening shifts every week (12 : 00 pm- 8 : 00 pm )
  • Must be comfortable completing a criminal background check
  • Understands the importance of customer service and can communicate strategically
  • Detail oriented, highly organized and able to work on multiple projects in a fast paced environment
  • Computer savvy (Microsoft office and / or G-suite experience)
  • Strong written and verbal communication skills
  • Strong social, interpersonal and teamwork skills
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