Implementation Consultant - LATAM
D2L
Kitchener, Ontario
6d ago

JOB SUMMARY :

This role has responsibilities that traverse a broad spectrum of technical, business, and project accountabilities including : requirements facilitation, business analysis, technical solution design, and solution implementation.

Implementation Consultants work on both Pre-Sales and Post Sales projects. They work closely with Project Managers, Clients, Sales, Product Development and Product Management.

This is a very project-oriented role and most of the tasks completed in this role would be considered billable. Travel may be required.

HOW WILL I MAKE AN IMPACT?

  • Primary technical contact in the Implementation Phase of D2L Solutions different sized clients across all our D2L’s verticals
  • Assess client technical readiness and plan software installation and configuration
  • Requirements analysis with clients to establish an implementation and configuration plan for the solution
  • Propose, design, develop, and deploy standard product as well as custom technical solutions
  • Design, configure, and deploy integration solutions between enterprise systems such as the D2L suite of products and Student Information Systems
  • Support client acceptance testing of deployed solutions
  • Keep up to date with new technology trends to help facilitate client learning solutions
  • Maintain proficiency with Brightspace APIs to help clients develop custom integrations
  • Familiarity using most effective technology for a given situation like XML, MS SQL or various scripting languages
  • WHAT YOU'LL BRING TO THE ROLE :

  • At least 3 years of relevant work experience
  • At least 3 years of experience working in a Software as a Service (SaaS) environment
  • Ability to multitask many simultaneous projects using strong organizational skills
  • Confident and knowledgeable in Information Technology, including systems development lifecycle, business modeling, systems integration / implementation, methodologies, estimating and architecture
  • Familiarity with end-to-end project lifecycle including business case definition, requirements & architecture through development & implementation
  • Highly proactive and independent
  • Excellent written and oral communication skills
  • Working knowledge of enterprise solution implementation to business customers
  • Comfortable in communicating with a range of technical and non-technical stakeholders to derive requirements
  • Familiar with Enterprise principles of Scalability and Reliability
  • Fluency in Spanish
  • This role requires frequent travel within the Latin America
  • EDUCATION REQUIREMENTS :

  • Bachelors of Computer Science, Applied Science, Engineering or equivalent
  • Advanced degree in any of the above fields if work experience requirements are not
  • Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form