JOB SUMMARY :
This role has responsibilities that traverse a broad spectrum of technical, business, and project accountabilities including : requirements facilitation, business analysis, technical solution design, and solution implementation.
Implementation Consultants work on both Pre-Sales and Post Sales projects. They work closely with Project Managers, Clients, Sales, Product Development and Product Management.
This is a very project-oriented role and most of the tasks completed in this role would be considered billable. Travel may be required.
HOW WILL I MAKE AN IMPACT?
Primary technical contact in the Implementation Phase of D2L Solutions different sized clients across all our D2L’s verticals
Assess client technical readiness and plan software installation and configuration
Requirements analysis with clients to establish an implementation and configuration plan for the solution
Propose, design, develop, and deploy standard product as well as custom technical solutions
Design, configure, and deploy integration solutions between enterprise systems such as the D2L suite of products and Student Information Systems
Support client acceptance testing of deployed solutions
Keep up to date with new technology trends to help facilitate client learning solutions
Maintain proficiency with Brightspace APIs to help clients develop custom integrations
Familiarity using most effective technology for a given situation like XML, MS SQL or various scripting languages
WHAT YOU'LL BRING TO THE ROLE :
At least 3 years of relevant work experience
At least 3 years of experience working in a Software as a Service (SaaS) environment
Ability to multitask many simultaneous projects using strong organizational skills
Confident and knowledgeable in Information Technology, including systems development lifecycle, business modeling, systems integration / implementation, methodologies, estimating and architecture
Familiarity with end-to-end project lifecycle including business case definition, requirements & architecture through development & implementation
Highly proactive and independent
Excellent written and oral communication skills
Working knowledge of enterprise solution implementation to business customers
Comfortable in communicating with a range of technical and non-technical stakeholders to derive requirements
Familiar with Enterprise principles of Scalability and Reliability
Fluency in Spanish
This role requires frequent travel within the Latin America
EDUCATION REQUIREMENTS :
Bachelors of Computer Science, Applied Science, Engineering or equivalent
Advanced degree in any of the above fields if work experience requirements are not