Implementation Consultant - LATAM
Kitchener, Ontario
6d ago


This role has responsibilities that traverse a broad spectrum of technical, business, and project accountabilities including : requirements facilitation, business analysis, technical solution design, and solution implementation.

Implementation Consultants work on both Pre-Sales and Post Sales projects. They work closely with Project Managers, Clients, Sales, Product Development and Product Management.

This is a very project-oriented role and most of the tasks completed in this role would be considered billable. Travel may be required.


  • Primary technical contact in the Implementation Phase of D2L Solutions different sized clients across all our D2L’s verticals
  • Assess client technical readiness and plan software installation and configuration
  • Requirements analysis with clients to establish an implementation and configuration plan for the solution
  • Propose, design, develop, and deploy standard product as well as custom technical solutions
  • Design, configure, and deploy integration solutions between enterprise systems such as the D2L suite of products and Student Information Systems
  • Support client acceptance testing of deployed solutions
  • Keep up to date with new technology trends to help facilitate client learning solutions
  • Maintain proficiency with Brightspace APIs to help clients develop custom integrations
  • Familiarity using most effective technology for a given situation like XML, MS SQL or various scripting languages

  • At least 3 years of relevant work experience
  • At least 3 years of experience working in a Software as a Service (SaaS) environment
  • Ability to multitask many simultaneous projects using strong organizational skills
  • Confident and knowledgeable in Information Technology, including systems development lifecycle, business modeling, systems integration / implementation, methodologies, estimating and architecture
  • Familiarity with end-to-end project lifecycle including business case definition, requirements & architecture through development & implementation
  • Highly proactive and independent
  • Excellent written and oral communication skills
  • Working knowledge of enterprise solution implementation to business customers
  • Comfortable in communicating with a range of technical and non-technical stakeholders to derive requirements
  • Familiar with Enterprise principles of Scalability and Reliability
  • Fluency in Spanish
  • This role requires frequent travel within the Latin America

  • Bachelors of Computer Science, Applied Science, Engineering or equivalent
  • Advanced degree in any of the above fields if work experience requirements are not
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