Executive Assistant to the Vice President, Ticket Sales & Service
Maple Leaf Sports & Entertainment
Toronto, Canada
3d ago

Job Description

As part of the energetic and fast paced Ticket Sales and Service team, you will lend support with day to day administrative duties including written correspondence, verbal communications, filing and calendar management.

Your primary responsibilities will be to provide administrative support to the Vice President, Ticket Sales and Service.

Your leadership, professionalism, passion and commitment to teamwork will contribute to inspiring others, ensuring our vision to Bring the World to Its Feet is integral to our business.

Responsibilities

  • Provides confidential administrative and office management support to the Vice President, Ticket Sales & Service, including power point presentations, generating reports, updating customer records, faxing, photocopying, courier and phone inquiries
  • Provide administrative assistance including power point presentations, generating reports, updating customer records, faxing, photocopying, courier and phone inquiries
  • Sort and coordinate all incoming written and verbal communications
  • Assist customers with general inquiries, follow-up with customers as required via e-mail or phone. High level of customer service required
  • Compose all written correspondence in a timely manner; proofread all written materials before presentation.
  • Book all travel arrangements and accommodations as necessary
  • Book boardrooms, organize F&B and arrangements for meetings, ensuring equipment and materials are set up, as required
  • Assist with the planning and execution of department events as necessary. Requires weekend and evening hours on occasion
  • Conduct oneself in a professional manner at all times, maintain confidentiality, and take pride in the organization, its people and the role
  • Provide support to the Sales and Service Directors as required
  • Participate in special projects and perform other related duties as requested
  • Qualifications

  • 2+ years of administrative experience, preferably supporting an Executive or senior leader
  • Sound business judgment, including the ability to handle sensitive and highly confidential information
  • Ability to deal effectively with individuals at all levels
  • Professional temperament, including the ability to remain calm under difficult circumstances
  • Solid team player with a strong customer service focus
  • Superior organizational and administrative skills
  • Excellent verbal and written communication skills; strong editing and proofing abilities
  • Proven time management skills, with an ability to effectively establish and execute priorities in a dynamic and changing environment
  • Extensive digital acumen, including MS Word, MS Excel, PowerPoint, Outlook
  • Positive attitude and a friendly demeanour
  • High degree of personal integrity and honesty
  • Works cooperatively, strives to meet team goals
  • A passion for success
  • Strong customer / fan focus
  • Receptive to new ideas and approaches, adapts well to change
  • Available to work evenings and weekends as required
  • Work in compliance with the provisions of the Occupational Health & Safety Act
  • A positive, winning approach, incorporating integrity, confidentiality and discretion
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